Hi @David_Smith ---- Thank you for the report, we appreciate the feedback!
Moving forward, to help us better understand what could be going on with the mentioned iPad remote would you kindly please provide the following information:
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A brief but accurate description of your current setup, using this link as a guide.
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Please outline your network configuration/topology, being sure to provide insight into any networking hardware you are currently implementing. I want to have a clear understanding of how your device are communicating and the tools involved with making this connections possible.
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During your troubleshooting of this behavior, have you tried the following…
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Rebooting you Roon devices along with any networking gear (i.e router, switches, etc)?
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Reinstalling the application?
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I know you mentioned that you are utilizing Integro, and that you had adjusted your setting when you realized that RAATServer had been quarantined by the application. Out of curiosity, have you tried disabling this function completely just to test how the remote device behaves?
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If you perform the following tests are you able to get the remote to connect to the core machine:
TEST #1:
- Shut down your Core
- Open Roon on your Remote
Tip: If you are using a phone, make sure you keep it awake - Roon should be on the “Searching For Core” screen
- Start up the Core
TEST #2:
- Start up your Core
- Open Roon on your Remote
Tip: If you are using a phone, make sure you keep it awake - Kill the Roon app
Tip: If you are using Android please go to Settings > Apps > Roon > Force Stop - Restart Roon on on your Remote
-Eric