So the best thing when you post an issue is to do a tag for support so it’s gets flagged and someone will pickup on the ticket so to speak…
It’s a s simple as @support and wait for further instructions.
With so much happening on the 1.3 release give the guys a bit of time to wade through things and get back to you.
Posting as much information as you can in this thread will also help them try to assess what’s happening.
See here