Hey @Mike_O_Neill – sorry to hear you’re having problems here.
Can you give me a few additional pieces of information – I think with some more information I may be able to better advise you on next steps here.
Can you give me the full path of a few discs/sets here? Are all the discs in a given box contained in a single folder?
Also, for some of these boxes, can you drop me some screenshots for what you see under View File Info > File Tags? (screenshot instructions are at the end of this post)
Alternatively, feel free to drop a few representative files into Dropbox and PM me a link. Common album and album artist tags are critical for “clumping” to work properly, meaning the process by which Roon groups files into albums, so that’s what I want to understand here.
There’s more information here as well, if you haven’t seen it already. Thanks!