Crashing while setting up audio outputs

Late 2009 Mac Mini as Roon Player (core and library on other server) crash when I try and do audio setup. Using Digital Out Optical digital-out port in System Preferences - Sound

Running latest version 193, setup new today. Logs can be attached later tonight if needed.

Hi @Tom_Gregory ----- Thank you for the feedback and sorry for the troubles. I see that you are running build 193, we have an updated available (build 204). Can you please try updating to 204 and let me know if you are still experiencing the same behavior?

Thanks!
-Eric

Updated, but still issues, no audio device found now, search just spins and spins. If i click edit device on the server it crashes. Logs available, but I don’t want to post them publicly.

02/22 18:48:09 Info: Starting Roon v1.3 (build 204) stable on macosx
02/22 18:48:09 Trace: Checking if we are already running
02/22 18:48:09 Trace: Nope, we are the only one running
02/22 18:48:09 Info: Is 64 bit? True
02/22 18:48:09 Trace: [broo/imagecache] loaded 988 cache entries from /Users/sarah/Library/Roon/Cache/brooimages/index.db, current: 512mb / 13mb
02/22 18:48:09 Info: Loading broo project: ui.broox
02/22 18:48:09 Trace: [realtime] fetching time from NTP server
02/22 18:48:09 Info: [broker] starting 3216e536-9ecd-492e-9fec-7140a5097d3e
02/22 18:48:09 Trace: [realtime] Got time from NTP: 2/22/2017 11:40:47 PM (3696795647778ms)
02/22 18:48:09 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /
02/22 18:48:09 Trace: [realtime] Updated clock skew to -00:07:22.0562740 (-442056.274ms)
02/22 18:48:09 Debug: [volumewatcher] ev_VolumeChanged DidMount: /
02/22 18:48:09 Debug: [volumewatcher] ev_VolumeChanged DidMount: /dev
02/22 18:48:09 Debug: [volumewatcher] ev_VolumeChanged DidMount: /Volumes/Stuff
02/22 18:48:09 Debug: [volumewatcher] ev_VolumeChanged DidMount: /net
02/22 18:48:09 Debug: [volumewatcher] ev_VolumeChanged DidMount: /home
02/22 18:48:09 Info: [broker/locations] adding storage location: Internet:Name=Internet Media:Id=e268f098-04c4-4e65-af3f-38ba3c3fcecb
02/22 18:48:09 Info: [broker/locations] media availability: Internet:Name=Internet Media:Id=e268f098-04c4-4e65-af3f-38ba3c3fcecb is online
02/22 18:48:09 Info: [broker/locations] adding storage location: MetadataService:Name=Metadata Service:Id=13769258-b70b-4243-b1d6-bd46e8257ba8
02/22 18:48:09 Info: [broker/locations] media availability: MetadataService:Name=Metadata Service:Id=13769258-b70b-4243-b1d6-bd46e8257ba8 is online
02/22 18:48:09 Info: [broker/locations] adding storage location: Offline:Name=Offline:Id=f1e4b43f-f643-47ba-b875-fd93b32a6006
02/22 18:48:09 Info: [broker/locations] adding storage location: DefaultMusicFolder:Name=Music Folder:Id=29bdcae6-b5fd-d666-27bf-a1f6afceabac
02/22 18:48:09 Debug: OpenGL Version: 2.1 NVIDIA-10.0.51 310.90.10.05b12
OpenGL Vendor: NVIDIA Corporation
OpenGL ShaderLangerVersion: 1.20
OpenGL Extensions: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_light_max_exponent GL_NV_multisample_filter_hint GL_NV_point_sprite GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod 

02/22 18:48:09 Trace: [brokerserver] Enabling broker server
02/22 18:48:09 Info: [broker/distributed] HTTP server listening on port 9100
02/22 18:48:09 Trace: [broker/backups] initializing
02/22 18:48:09 Debug: Maximum OpenGl texture size is 8192
02/22 18:48:09 Info: Broo Debug Web GUI ready at http://localhost:6700/broo/
02/22 18:48:10 Trace: [broker/accounts] file not found
02/22 18:48:10 Trace: [broker/accounts] Data updated. AccountStatus=NoAccountConfigured MachineStatus=NeedsAccount UserId=<none>
02/22 18:48:10 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /
02/22 18:48:10 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /dev
02/22 18:48:10 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /Volumes/Stuff
02/22 18:48:10 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /net
02/22 18:48:10 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /home
02/22 18:48:10 Info: [libraryapi] loaded first run time 2/22/2017 6:51:31 PM
02/22 18:48:10 Trace: [brooengine] Loaded atlas list. 2ms
02/22 18:48:10 Trace: [brooengine] Window is running in scale 1
02/22 18:48:10 Trace: [brooengine] Using atlas scale 1
02/22 18:48:10 Info: [transport/raatserver] [runner] Start or Connect...
02/22 18:48:10 Info: ConnectOrStartAndWaitForExit RAATServer
02/22 18:48:10 Info: [transport/raatserver] [runner] Status: Started
02/22 18:48:10 Debug: initialize backend in 638ms
02/22 18:48:10 Info: [broker/dropbox] no account configured
02/22 18:48:10 Info: [remoting] loaded protocol hash d34807a0885fa2a4783c1dbfbced9d53485cf310 from /Applications/Roon.app/Contents/Resources/Roon.Broker.Api.Remote.dll
02/22 18:48:10 Trace: [distributedbroker] Enabling remote broker tracking
02/22 18:48:10 Trace: [brooengine] Loaded atlas texture ui_atlas@1x-1.png. 114ms
02/22 18:48:10 Info: [roonapi] initializing
02/22 18:48:10 Info: [roonapi] listening on port 9150
02/22 18:48:10 Trace: [geoip] GET https://accounts5.roonlabs.com/geoip/1/lookup
02/22 18:48:10 Trace: [brooengine] Loaded atlas texture ui_atlas@1x-2.png. 130ms
02/22 18:48:10 Trace: [brooengine] Loaded atlas. 254ms
02/22 18:48:10 Debug: render area size initial value: 699x610
02/22 18:48:10 Info: Loaded broo project: ui.broox, atlas: ui
02/22 18:48:10 Info: [stats] 2727mb Virtual, 160mb Physical, 39mb Managed, 30 Threads,  FDs 
02/22 18:48:10 Debug: Listening to HIDRemote
02/22 18:48:10 Debug: Listening to Media Keys
02/22 18:48:10 Trace: [httpcache] loaded 0 cache entries from /Users/sarah/Library/Roon/Cache/httpcache_2.db, current: 0mb / 128mb
02/22 18:48:10 Info: [music] first pass through media thread is done
02/22 18:48:10 Info: [loadstatus] IsLibraryLoading True => False
02/22 18:48:10 Info: [transport] initializing
02/22 18:48:10 Info: [loadstatus] IsTransportLoading True => False
02/22 18:48:10 Info: [loadstatus] IsStartup True => False
02/22 18:48:10 Trace: [SOOD] Adding User IP 10.1.1.100
02/22 18:48:11 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /dev
02/22 18:48:11 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /Volumes/Stuff
02/22 18:48:11 Debug: [broker/filebrowser/volumeattached] loading from mount, and volume exists already with UUID "59C1A2A6-AE8E-3186-A957-698804D2F0E4". updating values /: /|System|Hitachi HTS545050B9SA02 => /|System|Hitachi HTS545050B9SA02
02/22 18:48:11 Info: [broker/filebrowser/volumeattached] Volume's availability changed: True
02/22 18:48:11 Debug: [broker/filebrowser/drive] availability on drive's volume changed: True: VolumeAttached[id:59C1A2A6-AE8E-3186-A957-698804D2F0E4,title: System,subtitle:Hitachi HTS545050B9SA02,mountdir:/]
02/22 18:48:12 Trace: [roonbridge] [sood] Refreshing device list
02/22 18:48:12 Info: [brokerclient] connecting to TORRENCE (e3bfc6e9-a103-47b0-b1a6-e1fbdfd64208) @ 10.1.1.100:9101 (attempt 1/6)
02/22 18:48:12 Info: [distributedbroker] FOUND BROKER TORRENCE (e3bfc6e9-a103-47b0-b1a6-e1fbdfd64208)
02/22 18:48:12 Debug: app_init completed
02/22 18:48:12 Debug: [brokerclient] auth with TORRENCE (e3bfc6e9-a103-47b0-b1a6-e1fbdfd64208): Attempting to authenticate with no PIN
02/22 18:48:12 Trace: SENT REQUEST DistributedBroker.ConnectRequest={ ClientBrokerId=3216e536-9ecd-492e-9fec-7140a5097d3e ClientBrokerName='MiniMac' ProtocolVersion='24' ProtocolHash='d34807a0885fa2a4783c1dbfbced9d53485cf310' }
02/22 18:48:12 Trace: GOT NONFINAL DistributedBroker.ConnectResponse={ BrokerId=e3bfc6e9-a103-47b0-b1a6-e1fbdfd64208 BrokerName='TORRENCE' }
02/22 18:48:12 Trace: [brokerclient] connected to TORRENCE (e3bfc6e9-a103-47b0-b1a6-e1fbdfd64208)
02/22 18:48:12 Trace: GOT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='UpToDate' HasChangeLog=False CurrentVersion={ MachineValue=100300204 DisplayValue='1.3 (build 204) stable' Branch='stable' } }
02/22 18:48:12 Debug: [broker/filebrowser/volumeattached] loading from mount, and volume exists already with UUID "4C8FF66B-6B49-3707-8B63-232DF03BE0AE". updating values /Volumes/Stuff: /Volumes/Stuff|Stuff|Hitachi HTS545050B9SA02 => /Volumes/Stuff|Stuff|Hitachi HTS545050B9SA02
02/22 18:48:12 Info: [broker/filebrowser/volumeattached] Volume's availability changed: True
02/22 18:48:12 Debug: [broker/filebrowser/drive] availability on drive's volume changed: True: VolumeAttached[id:4C8FF66B-6B49-3707-8B63-232DF03BE0AE,title: Stuff,subtitle:Hitachi HTS545050B9SA02,mountdir:/Volumes/Stuff]
02/22 18:48:12 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /net
02/22 18:48:12 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /home

02/22 18:48:13 Debug: trigger: appinitwasnotrun
02/22 18:48:13 Debug: trigger: exiting disconnected screen and going into wizard
02/22 18:48:13 Warn: [ui/slowness] widget win_disconnected_broker(306) > stackpanel(307) > vpanel(355) > vpanel(356) > label(358) took 228ms to OnLayout
02/22 18:48:13 Warn: [ui/slowness] widget win_disconnected_broker(306) > stackpanel(307) > vpanel(355) > vpanel(356) took 230ms to OnLayout
02/22 18:48:13 Warn: [ui/slowness] widget win_disconnected_broker(306) > stackpanel(307) > vpanel(355) took 235ms to OnLayout
02/22 18:48:13 Warn: [ui/slowness] widget win_disconnected_broker(306) > stackpanel(307) took 235ms to OnLayout
02/22 18:48:13 Warn: [ui/slowness] widget win_disconnected_broker(306) took 240ms to OnLayout
02/22 18:48:13 Info: SuspendZones
02/22 18:48:13 Info: [client/root] Broker changed null => TORRENCE (Remote Broker e3bfc6e9-a103-47b0-b1a6-e1fbdfd64208)
02/22 18:48:13 Info: [client/root] Client is acting as a remote
02/22 18:48:13 Info: [client/root] Broker ready changed False => True
02/22 18:48:13 Debug: render area size changed value: 1024x746
02/22 18:48:13 Debug: trigger: appinitwasnotrun
02/22 18:48:13 Debug: trigger: exiting disconnected screen and going into wizard
02/22 18:48:13 Debug: ev_app_init: found previously chosen broker: [object System.Guid]
02/22 18:48:13 Debug: ev_app_init: done
02/22 18:48:13 Debug: trigger: appinitwasrun
02/22 18:48:13 Debug: trigger: apploaded, restoring nav stack
02/22 18:48:13 Debug: GMS: restoring nav stack
02/22 18:48:13 Debug: GMS: restoring nav stack data: trackbrowser
02/22 18:48:13 Debug: GMS: restoring nav stack data: albumbrowser
02/22 18:48:13 Debug: GMS: restoring nav stack data: artistbrowser
02/22 18:48:14 Debug: GMS: restoring nav stack data: composerbrowser
02/22 18:48:14 Debug: GMS: restoring nav stack data: workbrowser
02/22 18:48:14 Debug: GMS: restoring nav stack data: tagbrowser
02/22 18:48:14 Debug: GMS: restoring nav stack data: playlistbrowser
02/22 18:48:14 Debug: GMS: restoring nav stack data: playlistdetails
02/22 18:48:14 Debug: GMS: restoring nav stack data: phonetrackbrowser
02/22 18:48:14 Debug: GMS: restoring nav stack data: phonealbumbrowser
02/22 18:48:14 Debug: GMS: restoring nav stack data: phoneartistbrowser
02/22 18:48:14 Debug: GMS: restoring nav stack data: phonecomposerbrowser
02/22 18:48:14 Debug: GMS: restoring nav stack data: phoneworkbrowser
02/22 18:48:14 Debug: GMS: restoring nav stack data: screens
02/22 18:48:14 Debug: UI-FWD: skipping fwd2 due to lazyload: home
02/22 18:48:14 Debug: UI-FWD: skipping fwd2 due to lazyload: artistbrowser
02/22 18:48:14 Debug: GMS: found currentscreen in GMS file, going to index 0
02/22 18:48:14 Debug: UI-FORCE-UNLAZY: mode: home
02/22 18:48:14 Debug: GMS: trying to save nav stack, but nav stack stuff was in progress
02/22 18:48:14 Debug: UI-FWD: mode: home
02/22 18:48:14 Debug: GMS: trying to save nav stack, but nav stack stuff was in progress
02/22 18:48:14 Debug: UI-NAV: home / bookmarkdata: [object Broo.Runtime.BrooMap]
02/22 18:48:14 Debug: GMS: done restoring nav stack
02/22 18:48:22 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (The remote server returned an error: (502) Bad Gateway.)
02/22 18:48:22 Trace: [push] request to manager failed
02/22 18:48:22 Trace: [push] retrying connection in 15605ms
02/22 18:48:25 Info: [stats] 3109mb Virtual, 505mb Physical, 49mb Managed, 25 Threads,  FDs 
02/22 18:48:32 Debug: [ui] configuring raatserver device
02/22 18:48:32 Debug: [ui] configuring raatserver
02/22 18:48:32 Debug: [ui] device info {"error_message":"DeviceOpenFailed","device_id":"default","type":"wasapi","name":"System Output","is_system_output":true,"config":{"external_config":{},"output":{"type":"wasapi","device":"default","name":"System Output"},"volume":{"type":"wasapi","device":"default"},"unique_id":"22a3afb4-927b-231d-5eac-8f912bdd1a52"}}
02/22 18:48:32 Debug: [ui] config info {"supported_formats":[]}
02/22 18:48:32 Debug: [ui] config      {"external_config":{},"output":{"type":"wasapi","device":"default","name":"System Output"},"volume":{"type":"wasapi","device":"default"},"unique_id":"22a3afb4-927b-231d-5eac-8f912bdd1a52"}
02/22 18:48:32 Debug: [ui] bits per sample 
02/22 18:48:33 Critical: while dispatching events: System.ArgumentNullException: Value cannot be null.
Parameter name: collection
  at System.ThrowHelper.ThrowArgumentNullException (ExceptionArgument argument) <0x1287aa4c0 + 0x00039> in <filename unknown>:0 
  at System.Collections.Generic.List`1[T]..ctor (IEnumerable`1 collection) <0x1062759b0 + 0x00039> in <filename unknown>:0 
  at Broo.Engine.ListDataSource`1[T]..ctor (IEnumerable`1 items) <0x1287aa3e0 + 0x0009d> in <filename unknown>:0 
  at Sooloos.Client.Models.AudioDeviceCommonConfigEdit..ctor (AudioDeviceCommonConfig config, Sooloos.Broker.Api.AudioDeviceCommonConfigInfo info) <0x1287a9e30 + 0x0014e> in <filename unknown>:0 
  at Sooloos.Client.Models.brooexposure_AudioDeviceCommonConfig+<method_create_edit>c__AnonStorey0.<>m__0 (Base.Result`1 result) <0x1287a9d30 + 0x000af> in <filename unknown>:0 
  at Sooloos_Broker_Api_AudioDeviceCommonConfig_Proxy+<Sooloos_Broker_Api_AudioDeviceCommonConfig_GetConfigInfo>c__AnonStorey0+<Sooloos_Broker_Api_AudioDeviceCommonConfig_GetConfigInfo>c__AnonStorey1+<Sooloos_Broker_Api_AudioDeviceCommonConfig_GetConfigInfo>c__AnonStorey2.<>m__0 () <0x1287a9ca0 + 0x0006b> in <filename unknown>:0 
  at Sooloos.Concurrency.Version.DispatchPostHandlers (System.Object o) <0x110c986a0 + 0x0008e> in <filename unknown>:0 
  at Sooloos.Concurrency.SharedState`1[THREAD].FlushEvents () <0x11026e2b0 + 0x001de> in <filename unknown>:0 
02/22 18:48:33 Info: 
Local Time:            02/22/2017 18:48:33 -05:00
Device Serial Number:  6751D099-5E79-4B7E-B3A4-09F52E2269A1
Roon Version:       1.3 (build 204) stable
OS Version:            Mac OS X 10.11.6
Hardware Version:      Macmini3,1
Mono Version:          4.2.1 (explicit/6dd2d0d Tue Nov 10 18:09:46 EST 2015)

Application Domain:    Roon.exe
Assembly Codebase:     file:///Applications/Roon.app/Contents/Resources/Roon.exe
Assembly Full Name:    Roon, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null

CPU0 Description:      Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz (64-bit)
CPU0 Num Cores:        Physical: 2 Logical: 2

SCREEN0 Name:          711466752 (primary)SCREEN0 Bounds:        0,0 1920x1080

   Exception Source:      mscorlib
   Exception Type:        System.ArgumentNullException
   Exception Target Site: ThrowHelper.ThrowArgumentNullException
   Exception Message:     Value cannot be null.
Parameter name: collection
   Exception Data:        none

   --[ Stack Trace ]------------
   System.ThrowHelper.ThrowArgumentNullException(ExceptionArgument argument)
       mscorlib.dll, N 57
   System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
       mscorlib.dll, N 57
   Broo.Engine.ListDataSource`1..ctor(IEnumerable`1 items)
       BrooEngine.dll, N 157
   Sooloos.Client.Models.AudioDeviceCommonConfigEdit..ctor(AudioDeviceCommonConfig config, AudioDeviceCommonConfigInfo info)
       Roon.Client.BrooModels.dll, N 334
   Sooloos.Client.Models.brooexposure_AudioDeviceCommonConfig/<method_create_edit>c__AnonStorey0.<>m__0(Result`1 result)
       Roon.Client.BrooModels.dll, N 175
   Sooloos_Broker_Api_AudioDeviceCommonConfig_Proxy/<Sooloos_Broker_Api_AudioDeviceCommonConfig_GetConfigInfo>c__AnonStorey0/<Sooloos_Broker_Api_AudioDeviceCommonConfig_GetConfigInfo>c__AnonStorey1/<Sooloos_Broker_Api_AudioDeviceCommonConfig_GetConfigInfo>c__AnonStorey2.<>m__0()
       Roon.Broker.Api.Remote.dll, N 107
   Sooloos.Concurrency.Version.DispatchPostHandlers(Object o)
       Roon.Broker.Concurrency.dll, N 142
   Sooloos.Concurrency.SharedState`1.FlushEvents()
       Roon.Broker.Concurrency.dll, N 478

02/22 18:48:33 Error: 
Local Time:            02/22/2017 18:48:33 -05:00
Device Serial Number:  6751D099-5E79-4B7E-B3A4-09F52E2269A1
Roon Version:       1.3 (build 204) stable
OS Version:            Mac OS X 10.11.6
Hardware Version:      Macmini3,1
Mono Version:          4.2.1 (explicit/6dd2d0d Tue Nov 10 18:09:46 EST 2015)

Application Domain:    Roon.exe
Assembly Codebase:     file:///Applications/Roon.app/Contents/Resources/Roon.exe
Assembly Full Name:    Roon, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null

CPU0 Description:      Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz (64-bit)
CPU0 Num Cores:        Physical: 2 Logical: 2

SCREEN0 Name:          711466752 (primary)SCREEN0 Bounds:        0,0 1920x1080

   Exception Source:      mscorlib
   Exception Type:        System.ArgumentNullException
   Exception Target Site: ThrowHelper.ThrowArgumentNullException
   Exception Message:     Value cannot be null.
Parameter name: collection
   Exception Data:        none

   --[ Stack Trace ]------------
   System.ThrowHelper.ThrowArgumentNullException(ExceptionArgument argument)
       mscorlib.dll, N 57
   System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
       mscorlib.dll, N 57
   Broo.Engine.ListDataSource`1..ctor(IEnumerable`1 items)
       BrooEngine.dll, N 157
   Sooloos.Client.Models.AudioDeviceCommonConfigEdit..ctor(AudioDeviceCommonConfig config, AudioDeviceCommonConfigInfo info)
       Roon.Client.BrooModels.dll, N 334
   Sooloos.Client.Models.brooexposure_AudioDeviceCommonConfig/<method_create_edit>c__AnonStorey0.<>m__0(Result`1 result)
       Roon.Client.BrooModels.dll, N 175
   Sooloos_Broker_Api_AudioDeviceCommonConfig_Proxy/<Sooloos_Broker_Api_AudioDeviceCommonConfig_GetConfigInfo>c__AnonStorey0/<Sooloos_Broker_Api_AudioDeviceCommonConfig_GetConfigInfo>c__AnonStorey1/<Sooloos_Broker_Api_AudioDeviceCommonConfig_GetConfigInfo>c__AnonStorey2.<>m__0()
       Roon.Broker.Api.Remote.dll, N 107
   Sooloos.Concurrency.Version.DispatchPostHandlers(Object o)
       Roon.Broker.Concurrency.dll, N 142
   Sooloos.Concurrency.SharedState`1.FlushEvents()
       Roon.Broker.Concurrency.dll, N 478

Hi @Tom_Gregory ----- Thank you for the follow up and sharing this latest observation after updating to build 204.

Moving forward, to help me better understand this behavior you are experiencing may I kindly ask you to provide me the details of your setup as seen here. The more detail you can provide the better.

-Eric

ISSUE: Roon shows nothing “connected to this MAC” for audio output.
Other Roon PC’s work without issue on LAN and WIFI. I hear music on other devices.

All systems and OS’s or devices are running most current firmware or updates, and no firewalls are causing issues between devices.

*Mac Roon w/ issue
ROON: Version 1.3 (build 204) x64
Model: Late 2009 Mac Mini ‘Server’
CPU: 2.53 GHz Intel “Core 2 Duo” (P8700) processor
RAM: 8GB
Audio: Digital Out | Optical digital-out port to receiver
Network: 1000Base-T Gigabit Ethernet port
Other apps (iTunes, chrome, VLC, Clemintine) can play sounds without issue.

Roon Core ‘Torrence’
Version 1.3 (build 204) x64
OS: Windows Server 2012 R2 VM (HyperV)
Library: ‘D:\ drive’ on Torrence [iSCSI mounted drive share from NAS]
Network: 1Gb LAN (same subnet at Mac Roon and wifi clients)

Working PC
Roon Version 1.3 (build 204) x64
Surface Book
WiFi

NETWORK
Router/Firewall: EdgeRouter POE
SW1: Unmanaged Gb Switch for LAN HOME
SW2: Unmanaged Gb Switch for LAN SERVER
Wifi: Ubiquity AP (POE from EdgeRouter switch)
NAS: Buffalo Terrastation iSCSI NAS w/ LUN1 to HOME (Torrence), LUN2 to SERVER
Hypervisor: Dell Optiplex GX980 running Hyper-V, Core I7-2600 @3.4GHz & 16GB, 2x 1Gb NICs

Hi @Tom_Gregory ---- Thank you for the follow up and taking the time to answer my question(s), both are very appreciated!

Moving forward, can you please verify if you have any active firewalls or anti-virus software currently in your setup and if you do would you mind temporarily disabling them to see if this triggers a change in behavior?

-Eric

Firewall is off, no AV software anywhere.

I have also tried switching the Mac Mini to analog headphone output, but still nothing shows up as an option for Connected to this Mac - Audio.
Hitting the refresh button just spins and spins and spins.

Hi @Tom_Gregory ---- Thank you for the follow up and taking the time to answer my question(s). Both are appreciated. Moving forward, I’d like to get a look at some logs from this failure.

Can you zip up the following folder of logs for me from your Mac Mini, and upload them to Dropbox (or similar)? You can just post the links in this thread.

The folder I need is:

If you can zip that up and send me a Dropbox link, we’ll look into this. Alternatively, if you don’t have Dropbox, let us know and someone from @support will send you information about uploading the logs directly to us.

-Eric

@support can you provide me with a direct email to send the logs for this issue? I don’t want to paste full logs here or scrub location/PII from them all.

Any updates on this issue?

I won!
Seeing this in my error RAATServer log:
03/08 19:13:36 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (The remote server returned an error: (502) Bad Gateway.)

Let me to re-evaluate my local LAN (eth0) configuration. Turns out a fat-fingering of subnet mask (255.255.255.255) was at fault. Changing to 255.255.255.0 seems to have resolved my issues. Both Roon Bridge and Roon Remote now allow audio output.

It’s ‘odd’ that i could connect to the Roon Server (Core) on my VM without issue and see my library, but simply not spawn an audio output, but whatever, I’m happy I have sound in my living room.

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