Hi @rory_hussey — Thank you for the PM and sharing your feedback with us. Sorry to hear of the troubles. Typically, we try to handle any support related questions on the “support” thread of the community site so other user have access to any information or troubleshooting tips being shared, should they provide useful. Would you mind if I made this a public topic?
In the meantime, would you kindly please expand on the description of your current setup using this link as a guide and please verify for me if you have any active firewalls or antivirus applications running anywhere in your setup. If you do indeed have active firewalls and/or antivirus applications running, would you kindly disable these functions (temporarily) and confirm if this action triggers a change in behavior.
-Eric