Odd volume control behavior on Mac remote app

Hi @Seth_Godin1 —— Thank you very much for confirming this information for me. @B_Felt thank you for the feedback as well!

May I kindly ask you both to please verify / provide the following for me:

  1. How is the PS Audio DAC being connected (i.e USB) and to what (i.e Core machine)?

  2. Can you also drop us a screenshot of both audio settings tabs for the DAC (like the ones here), and confirm the model and firmware version of your DAC (as described here)?

Moving forward…
We’ll be discussing this behavior with our team and our developers to look into this further. If you notice any patterns or reproduction steps for when this happens, please let us know, and I will report back and share our thoughts once I have some news. We greatly appreciate your patience!

-Eric