Hi @Townes ---- Thank you for feedback and my apologies for the inconvenience here. In order to get a better understand of what may be causing this issue for you, I’d like to gather some more information in regard to your setup and the content you are working with. Please see below. Thanks!
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Can you please describe in detail, as seen here, your current setup. The more detailed you are the easier it will be for us to evaluate the situation.
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Can you please confirm what content you were using to perform the tests you noted above. File Formats? Bit Rates?
Thanks!
-Eric