Support


Nucleus Support This category is for resolving issues related to Nucleus or Nucleus+ issues. Metadata Issues This is the place to talk about your metadata issues. FAQs (Deprecated) This section of Community is no longer in use, and is only visible to staff.
Topic Replies Activity
I'm having a problem with Roon -- where do I report it? 4 February 24, 2019
About the Support category 2 June 21, 2015
Where has my System Output gone? 11 August 18, 2019
Sonos speakers not showing up in Roon 7 August 18, 2019
Is there something wrong again with the search function 7 August 18, 2019
New user questions 4 August 18, 2019
Lossless connection to Marantz NA 6006 5 August 17, 2019
Nucleus+ Roon Server continuously rebooting 23 August 17, 2019
[Resolved] Networking issue, Control app doesn't see the Core 4 August 17, 2019
Duplicate Albums and Missing album Artwork 49 August 17, 2019
RoonAppliance error - A new guard page for the stack cannot be created 19 August 17, 2019
Mini cuts during playback 5 August 17, 2019
Roon crashing at startup 22 August 17, 2019
RoonServer not working with new NAS - only getting Roon busy display 13 August 17, 2019
Lost connection and massive time to reconnect 27 August 17, 2019
Missing Metadata after import 6 August 17, 2019
Lost my libraries. I try to connect but I access to an empty page 5 August 17, 2019
Roon is stopping play too often 15 August 17, 2019
Local library empty / Lost playlists 3 August 17, 2019
Scan of the library does not end 1 August 17, 2019
Roon remote devices not connecting to core 6 August 17, 2019
Apple TV no sound at all 11 August 17, 2019
No longer connecting to SMB shares on Synology via Hostname 50 August 17, 2019
Roon creating multiple objects for the same artist 1 August 17, 2019
Focus Feature and Playlists 9 August 17, 2019
Roon crashing on Windows 10 37 August 17, 2019
Oddity with display of similarly named albums 3 August 17, 2019
Crash immediately 15 August 17, 2019
After switching storage locations Roon scans my library from the beginning each time 9 August 16, 2019
Roon sees KEF LSX as an Airplay device not a Roon Tested endpoint 12 August 16, 2019