Support   Nucleus Support


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About the Nucleus Support category 2 7 January 2019
Need Help With Nucleus? Start Here

Reporting A Nucleus Issue To Roon Support If you are experiencing any difficulties or have some questions about your Nucleus, Roon’s community site is where you can find the answers you need. The Roon team keeps a clos…

3 25 October 2018
Can't login to Tidal account on Roon 3 18 January 2020
Unable to setup a "watched folder " 45 18 January 2020
Why does the number of albums on the homepage and album page differ? 8 18 January 2020
USB volume synchronization backwards from USB DAC to Roon 4 17 January 2020
iPad remote connection is interrupted and tries to re-connect without success 8 16 January 2020
Roon usb issue when using both ports 24 16 January 2020
Cannot get Nucleus+ to power up 13 14 January 2020
Just bought a Nucleus and need help 6 15 January 2020
Roon will not backup to a USB drive in prep to migrate to a Nucleus 6 15 January 2020
Trouble Adding a Network Share 3 12 January 2020
Roon Nucleus+ generates clicks where there are no clicks in the music file 10 12 January 2020
Roon Nucleus won’t connect to Roon Ready devices 5 11 January 2020
McIntosh MX122 HDMI input not working 3 8 January 2020
Roon plays a few seconds of song on Tidal, then stops 4 5 January 2020
Roon remotes will not connect to Nucleus 2 5 January 2020
Nucleus not downloading software upgrade 7 5 January 2020
Remotes cannot find my Nucleus 24 3 January 2020
ExaSound not recognized by Nucleus 5 3 January 2020
Multichannel DSD over Nucleus HDMI 36 2 January 2020
Software update won't download on Nucleus 6 4 January 2020
Nucleus with ARC GSi75 6 1 January 2020
Connecting External WD Harddrive to Nucleus 2 31 December 2019
Unable to play DSD64 file without DSP Volume Fixed 10 1 January 2020
Nucleus+ library seems to be gone after trying to setup a watched folder! 2 28 December 2019
Nucleus + won't work 8 28 December 2019
Poower button on App is missing 4 23 December 2019
Nucleus+ not finding added files 11 25 December 2019
Storage areas disparity 6 23 December 2019