Support   Nucleus Support

About the Nucleus Support category (2)
Need Help With Nucleus? Start Here (3)

Reporting A Nucleus Issue To Roon Support If you are experiencing any difficulties or have some questions about your Nucleus, Roon’s community site is where you can find the answers you need. The Roon team keeps a clos…

Multichannel DSD over Nucleus HDMI (4)
Tidal Play issue through Nucleus (2)
Everything was great, until I switched to Sonic gigabit (5)
Importing music/iTunes files from PC to Nucleus (10)
Trying to set up new Nucleus... frustrated 😡 (9)
Simultaneous Airplay? (2)
Can’t update version 1.6! (5)
Zone available standalone and in a group (10)
I can "see" my storage library on shared Nucleus on my Mac, but I can't add to it (7)
"Roon lost control of audio device" on Nucleus with USB DAC (5)
No web administration interface (8)
Replacing SSD in Nucleus (4)
New Nucleus +; remote cannot connect, network seems ok [Resolved - Power Button found] (12)
Nucleus+ and thunderbolt device (3)
Another failed TIDAL login [Solved - Rebooted Core] (6)
Music imported to internal SSD problem (8)
Any way to put nucleus to sleep after X time of no activity? (17)
Problem creating back up (10)
Can’t transfer library to internal Nucleus SSD (16)
Tranfer the the music from usb drive to internal SSD Nucleus + (20)
The playback stops on file resolution change with USB connection (5)
Not seeing displays (7)
My new nucleus not recognizing internal ssd (15)
Nucleus Plus Sound Quality vs USB direct to Cary Player (15)
Roon Backup - Only seeing Tidal Content (3)
Nucleus+ endpoint unable to convert DSD 5.1 to PCM 2.0 (8)
Nucleus IP Address Changed and Account No Longer Valid (4)
ROON ROCK Audio Distortion (12)