Support   Nucleus Support


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About the Nucleus Support category 2 7 January 2019
Need Help With Nucleus? Start Here

Reporting A Nucleus Issue To Roon Support If you are experiencing any difficulties or have some questions about your Nucleus, Roon’s community site is where you can find the answers you need. The Roon team keeps a clos…

3 25 October 2018
Can’t find Nucleus 22 10 April 2020
Nucleus Internal Drive Disabled 3 10 April 2020
Nucleus+ hangs on v1.7 build 528 download 7 10 April 2020
Problem connecting Roon control to the Nucleus 4 10 April 2020
Unable to setup a "watched folder " 52 10 April 2020
Roon server on Nucleus+ reboots while listening since latest update 28 9 April 2020
Can no longer connect to Nucleus 7 9 April 2020
Nucleus connect to Lyngdorf MP-60 11 8 April 2020
Nucleus+ issues as core - solved when switched core 19 8 April 2020
Roon setup issues 4 8 April 2020
Qobuz drops out occasionally with high res files (usually 24/192) 11 8 April 2020
User name and password 3 7 April 2020
Chord Qutest not allowing DSD Setup 20 9 April 2020
Nucleus + Roon Core Update Fail 9 8 April 2020
Overview function isn’t responding 6 8 April 2020
Search Function and Double Tracks 23 6 April 2020
Roon crashing after a few seconds of music repeatedly tonight 6 6 April 2020
License Transfer? 5 6 April 2020
HDMI output for multi-channel work with Denon AVR? 27 4 April 2020
No access to music on Nucleus in the internal storage + no play of Quboz streaming 8 6 April 2020
Adding to library and getting album artwork 4 3 April 2020
Nucleus gives error for live radio and cannot be restarted 3 5 April 2020
What is Nucleus solid state drive for? 6 1 April 2020
Roon remotes will not connect to Nucleus 38 1 April 2020
Roon Radio won't play Nucleus 8 1 April 2020
Are Nucleus orders being fulfilled and shipped? 2 1 April 2020
Slow update software on initial operation 4 1 April 2020
Backup failed / Backup directory not available 10 31 March 2020