# ARC: Port Forwarding Help

**URL:** https://community.roonlabs.com/c/support/port-forwarding-help/117.md

[Latest](https://community.roonlabs.com/latest.md) · [Categories](https://community.roonlabs.com/categories.md) · [Tags](https://community.roonlabs.com/tags.md)

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## [About the ARC: Port Forwarding Help category](https://community.roonlabs.com/t/about-the-arc-port-forwarding-help-category/215584)

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**Author:** [@noris](https://community.roonlabs.com/u/noris)\
**Replies:** 0\
**Last updated:** [September 23, 2022, 8:00pm UTC](https://community.roonlabs.com/t/about-the-arc-port-forwarding-help-category/215584 "2022-09-23T20:00:40Z")

</div>

This category is for cases that require assistance with Port Forwarding.

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## [Roon has instable connection to Lumin P1 Mini](https://community.roonlabs.com/t/roon-has-instable-connection-to-lumin-p1-mini/319995)

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**Author:** [@Adrie\_Laan](https://community.roonlabs.com/u/Adrie_Laan)\
**Replies:** 15\
**Last updated:** [June 3, 2026, 2:21pm UTC](https://community.roonlabs.com/t/roon-has-instable-connection-to-lumin-p1-mini/319995 "2026-06-03T14:21:56Z")

</div>

Roon Server Machine Editie Windows 11 Pro Versie 25H2 Installatiedatum ‎13-‎8-‎2025 Build van besturingssysteem 26200.8328 Serienummer CZC0378V57 Beleving Windows Feature Experience Pack 1000.26100.304.0 Apparaat…

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## [NetworkError 502 and 504 with UPnP Configuration Issues (ref#36O1W2)](https://community.roonlabs.com/t/networkerror-502-and-504-with-upnp-configuration-issues-ref-36o1w2/319763)

<div class="topic-metadata">

**Author:** [@Chrislayeruk](https://community.roonlabs.com/u/Chrislayeruk)\
**Replies:** 10\
**Last updated:** [May 9, 2026, 6:28am UTC](https://community.roonlabs.com/t/networkerror-502-and-504-with-upnp-configuration-issues-ref-36o1w2/319763 "2026-05-09T06:28:32Z")

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Hi! What’s not quite right with Roon? · Can’t reach my Server, remotes or ARC Can’t connect to my Server, remotes or ARC · Other ARC issues Tell us what's going on · { "ipv4\_connectivity": {"status":"NetworkError","st…

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## [ARC fails to connect to Roon server on 5G data (ref#KFVUEB)](https://community.roonlabs.com/t/arc-fails-to-connect-to-roon-server-on-5g-data-ref-kfvueb/318263)

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**Author:** [@kevwhite76](https://community.roonlabs.com/u/kevwhite76)\
**Replies:** 3\
**Last updated:** [April 20, 2026, 9:11pm UTC](https://community.roonlabs.com/t/arc-fails-to-connect-to-roon-server-on-5g-data-ref-kfvueb/318263 "2026-04-20T21:11:50Z")

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Network Setup · My only router was provided by my ISP ARC Status · ARC is \*Ready\* Describe the issue ARC will not connect to toon server while away on 5G data. Describe your network setup AT&T Model: BGW320-500 Have R…

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## [ARC connectivity issue on iPhone/iPad (ref#0RQNJ7)](https://community.roonlabs.com/t/arc-connectivity-issue-on-iphone-ipad-ref-0rqnj7/317504)

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**Author:** [@Christopher\_Rogers](https://community.roonlabs.com/u/Christopher_Rogers)\
**Replies:** 3\
**Last updated:** [April 6, 2026, 10:25pm UTC](https://community.roonlabs.com/t/arc-connectivity-issue-on-iphone-ipad-ref-0rqnj7/317504 "2026-04-06T22:25:06Z")

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Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · ARC Will Not Connect to iPhone/iPad Tell us about your home netwo…

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## [Roon ARC streaming stops despite open ports (ref#1BEHOX)](https://community.roonlabs.com/t/roon-arc-streaming-stops-despite-open-ports-ref-1behox/317500)

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**Author:** [@Lakris](https://community.roonlabs.com/u/Lakris)\
**Replies:** 8\
**Last updated:** [April 2, 2026, 9:43pm UTC](https://community.roonlabs.com/t/roon-arc-streaming-stops-despite-open-ports-ref-1behox/317500 "2026-04-02T21:43:03Z")

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Hi! What’s not quite right with Roon? · Can’t reach my Server, remotes or ARC Can’t connect to my Server, remotes or ARC · Other ARC issues Tell us what's going on · I have Roon Arc's listening port set to 55000. I ma…

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## [Roon ARC Issues: "Router Control URL not found"](https://community.roonlabs.com/t/roon-arc-issues-router-control-url-not-found/317312)

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**Author:** [@Griffin\_Caprio](https://community.roonlabs.com/u/Griffin_Caprio)\
**Replies:** 2\
**Last updated:** [March 28, 2026, 5:30pm UTC](https://community.roonlabs.com/t/roon-arc-issues-router-control-url-not-found/317312 "2026-03-28T17:30:48Z")

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I swapped out my home wifi router and now can’t get Roon ARC to work outside of the home. I verified UPnP is enabled and setup (the port forwarding record is present in the router config). Roon shows me this error payloa…

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## [Network Error 504 with Multiple NAT Cause and UPnP Configuration (ref#VTMT6O)](https://community.roonlabs.com/t/network-error-504-with-multiple-nat-cause-and-upnp-configuration-ref-vtmt6o/317365)

<div class="topic-metadata">

**Author:** [@ryanmichaelfabayos](https://community.roonlabs.com/u/ryanmichaelfabayos)\
**Replies:** 2\
**Last updated:** [March 23, 2026, 11:31am UTC](https://community.roonlabs.com/t/network-error-504-with-multiple-nat-cause-and-upnp-configuration-ref-vtmt6o/317365 "2026-03-23T11:31:50Z")

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Hi! What’s not quite right with Roon? · Can’t reach my Server, remotes or ARC Can’t connect to my Server, remotes or ARC · Other ARC issues Tell us what's going on · { "ipv4\_connectivity": {"status":"NetworkError","st…

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## [ARC fails to reach server, error code 526, LTE connection works (ref#J7C3HR)](https://community.roonlabs.com/t/arc-fails-to-reach-server-error-code-526-lte-connection-works-ref-j7c3hr/315513)

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**Author:** [@Stefano\_Aldini](https://community.roonlabs.com/u/Stefano_Aldini)\
**Replies:** 3\
**Last updated:** [February 16, 2026, 1:13pm UTC](https://community.roonlabs.com/t/arc-fails-to-reach-server-error-code-526-lte-connection-works-ref-j7c3hr/315513 "2026-02-16T13:13:04Z")

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Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · Hi, testing if ARC can reach my server the response is negative an…

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## [Network Connectivity Issues with RoonServer IPv4 (ref#N2V8D2)](https://community.roonlabs.com/t/network-connectivity-issues-with-roonserver-ipv4-ref-n2v8d2/314152)

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**Author:** [@Tommy\_Chan](https://community.roonlabs.com/u/Tommy_Chan)\
**Replies:** 3\
**Last updated:** [February 3, 2026, 9:41pm UTC](https://community.roonlabs.com/t/network-connectivity-issues-with-roonserver-ipv4-ref-n2v8d2/314152 "2026-02-03T21:41:16Z")

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Hi! What’s not quite right with Roon? · Can’t reach my Server, remotes or ARC Can’t connect to my Server, remotes or ARC · Other ARC issues Tell us what's going on · { "ipv4\_connectivity": {"status":"NetworkError","st…

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## [ARC – Sorting composer names](https://community.roonlabs.com/t/arc-sorting-composer-names/314638)

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**Author:** [@Werner\_Hintze](https://community.roonlabs.com/u/Werner_Hintze)\
**Replies:** 2\
**Last updated:** [January 31, 2026, 7:57pm UTC](https://community.roonlabs.com/t/arc-sorting-composer-names/314638 "2026-01-31T19:57:11Z")

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I haven’t used ARC for a long time because I couldn’t find a way to make it usable. Now it seems to work, but I have a strange problem: when I display the composers in my media library, they are sorted by first name, and…

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## [ARC-Fritz!Box-Deutsche Glasfaser-MacMini](https://community.roonlabs.com/t/arc-fritz-box-deutsche-glasfaser-macmini/314453)

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**Author:** [@Frank\_Remmert](https://community.roonlabs.com/u/Frank_Remmert)\
**Replies:** 5\
**Last updated:** [January 29, 2026, 1:55pm UTC](https://community.roonlabs.com/t/arc-fritz-box-deutsche-glasfaser-macmini/314453 "2026-01-29T13:55:36Z")

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Hallo zusammen, ich richte mich mal an die deutschen User, weil nur die werden überhaupt die Konstellation Fritz!Box - Deutsche Glasfaser - Roon haben. Ich bekomme das mit dieser Port Geschichte einfach nicht hin. Der Ro…

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## [Roon ARC and AT&T fiber using CommScope BGW620-700 router](https://community.roonlabs.com/t/roon-arc-and-at-t-fiber-using-commscope-bgw620-700-router/313352)

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**Author:** [@germay0653](https://community.roonlabs.com/u/germay0653)\
**Replies:** 7\
**Last updated:** [January 20, 2026, 1:54pm UTC](https://community.roonlabs.com/t/roon-arc-and-at-t-fiber-using-commscope-bgw620-700-router/313352 "2026-01-20T13:54:01Z")

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Roon Server Machine OS ROCK Linux Version 2.1 (build 271) production Roon Server Version 2.57 (build 1598) production Intel NUC13ANKi7 i7 CPU 16 GB RAM Networking Gear & Setup Details AT&T Vantiva/Commscope BGW62…

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## [Roon ARC unable to access Roon Server despite UPnP enabled (ref#J7KVLL)](https://community.roonlabs.com/t/roon-arc-unable-to-access-roon-server-despite-upnp-enabled-ref-j7kvll/313802)

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**Author:** [@pyresforliars](https://community.roonlabs.com/u/pyresforliars)\
**Replies:** 5\
**Last updated:** [January 18, 2026, 11:38pm UTC](https://community.roonlabs.com/t/roon-arc-unable-to-access-roon-server-despite-upnp-enabled-ref-j7kvll/313802 "2026-01-18T23:38:02Z")

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Hi! What’s not quite right with Roon? · Can’t reach my Server, remotes or ARC Can’t connect to my Server, remotes or ARC · Other ARC issues Tell us what's going on · Roon ARC suddenly unable to access your Roon Server…

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## [What can I do?](https://community.roonlabs.com/t/what-can-i-do/312228)

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**Author:** [@Udo\_Richartz](https://community.roonlabs.com/u/Udo_Richartz)\
**Replies:** 2\
**Last updated:** [January 8, 2026, 7:12pm UTC](https://community.roonlabs.com/t/what-can-i-do/312228 "2026-01-08T19:12:34Z")

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I have this error: { “ipv4\_connectivity”: {“status”:“NetworkError”,“status\_code”:502,“error”:“error: Error: connect ECONNREFUSED 37.aaa.bbb.bbb:55002, response code: undefined, body: undefined”}, “ipv6\_connectivity”: …

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## [Network Error 504 and Multiple NAT Found in Roon Status (ref#1ARJQ4)](https://community.roonlabs.com/t/network-error-504-and-multiple-nat-found-in-roon-status-ref-1arjq4/312631)

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**Author:** [@Phil\_Kemp](https://community.roonlabs.com/u/Phil_Kemp)\
**Replies:** 11\
**Last updated:** [January 5, 2026, 3:37pm UTC](https://community.roonlabs.com/t/network-error-504-and-multiple-nat-found-in-roon-status-ref-1arjq4/312631 "2026-01-05T15:37:03Z")

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Network Setup · My only router was provided by my ISP ARC Status · ARC is \*Not Ready\* Roon Error Code · The ARC settings page says "Not Ready," but I can still connect to ARC via cellular data. I'm having another probl…

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## [Port forwarding not working on new Deco mesh network](https://community.roonlabs.com/t/port-forwarding-not-working-on-new-deco-mesh-network/311670)

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**Author:** [@Piers\_Byford](https://community.roonlabs.com/u/Piers_Byford)\
**Replies:** 10\
**Last updated:** [December 22, 2025, 9:29pm UTC](https://community.roonlabs.com/t/port-forwarding-not-working-on-new-deco-mesh-network/311670 "2025-12-22T21:29:59Z")

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Roon Server Machine Imac Core i9 32Gb ram Sequoia 15.6.1 Networking Gear & Setup Details TP link Deco mesh Who is your internet service provider? Bahnhof (Sweden) multiple NAT issues fixed previously with ASUS r…

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## [Roon ARC unable to securely access Roon Server (ref#HPAANV)](https://community.roonlabs.com/t/roon-arc-unable-to-securely-access-roon-server-ref-hpaanv/310429)

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**Author:** [@ajr](https://community.roonlabs.com/u/ajr)\
**Replies:** 5\
**Last updated:** [December 1, 2025, 8:59pm UTC](https://community.roonlabs.com/t/roon-arc-unable-to-securely-access-roon-server-ref-hpaanv/310429 "2025-12-01T20:59:04Z")

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Network Setup · My only router was provided by my ISP ARC Status · ARC is \*Ready\* Describe the issue Roon ARC was unable to securely access your Roon Server Describe your network setup { "ipv4\_connectivity": {"status"…

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## [Roon ARC connectivity issues](https://community.roonlabs.com/t/roon-arc-connectivity-issues/309389)

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**Author:** [@Mark\_Wooters](https://community.roonlabs.com/u/Mark_Wooters)\
**Replies:** 18\
**Last updated:** [November 13, 2025, 10:35pm UTC](https://community.roonlabs.com/t/roon-arc-connectivity-issues/309389 "2025-11-13T22:35:24Z")

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Roon Server Machine After the latest update I am making an attempt to get Roon ARC working. My Router is a LUXUL ABR-5000v1. My switch box is a LUXUL 2624 port. Everything is hardwired. I use a Grimm MU-1 as my str…

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## [Is it advisable to have a static IP to my Roon server to run ARC?](https://community.roonlabs.com/t/is-it-advisable-to-have-a-static-ip-to-my-roon-server-to-run-arc/308979)

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**Author:** [@hallo\_leo](https://community.roonlabs.com/u/hallo_leo)\
**Replies:** 2\
**Last updated:** [October 29, 2025, 7:28am UTC](https://community.roonlabs.com/t/is-it-advisable-to-have-a-static-ip-to-my-roon-server-to-run-arc/308979 "2025-10-29T07:28:17Z")

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I am running ARC connecting to my Roon server at home. The Roon server is connected to the internet via a broadband connection with static IP address. This works great: When on the road I can connect from my phone back …

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## [ARC connectivity timeout with network errors (ref#HHCIT7)](https://community.roonlabs.com/t/arc-connectivity-timeout-with-network-errors-ref-hhcit7/308418)

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**Author:** [@Dean\_Heller](https://community.roonlabs.com/u/Dean_Heller)\
**Replies:** 3\
**Last updated:** [October 20, 2025, 8:26pm UTC](https://community.roonlabs.com/t/arc-connectivity-timeout-with-network-errors-ref-hhcit7/308418 "2025-10-20T20:26:06Z")

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Network Setup · My only router was provided by my ISP ARC Status · ARC is \*Not Ready\* Roon Error Code · None of these are listed. It simply says "TIMEDOUT" or similar. System or third-party \*firewalls \*or \*antivirus s…

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## [Unable to access Roon ARC after setup (ref#EXQWSB)](https://community.roonlabs.com/t/unable-to-access-roon-arc-after-setup-ref-exqwsb/307588)

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**Author:** [@Kiat\_Lee](https://community.roonlabs.com/u/Kiat_Lee)\
**Replies:** 11\
**Last updated:** [October 10, 2025, 9:02pm UTC](https://community.roonlabs.com/t/unable-to-access-roon-arc-after-setup-ref-exqwsb/307588 "2025-10-10T21:02:35Z")

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Network Setup · My only router was provided by my ISP ARC Status · ARC is \*Not Ready\* Roon Error Code · “natpmp\_autoconfig”: {“status”:“NotFound”}, “upnp\_autoconfig”: {“status”:“NotFound”} } Have you successfully loca…

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## [ARC stopped working after potential Roon update or Linksys reset (ref#3U7JJ1)](https://community.roonlabs.com/t/arc-stopped-working-after-potential-roon-update-or-linksys-reset-ref-3u7jj1/306471)

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**Author:** [@David\_Bellot](https://community.roonlabs.com/u/David_Bellot)\
**Replies:** 8\
**Last updated:** [September 18, 2025, 9:00pm UTC](https://community.roonlabs.com/t/arc-stopped-working-after-potential-roon-update-or-linksys-reset-ref-3u7jj1/306471 "2025-09-18T21:00:44Z")

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Network Setup · Do you have a mesh network? (Google Mesh, Eeros, Ubiquiti, etc.) ARC Status · ARC is \*Not Ready\* Roon Error Code · None of these are listed. It simply says "TIMEDOUT" or similar. System or third-party …

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## [Network Error 502 due to UPNP and NAT-PMP Configuration (ref#BRMFGD)](https://community.roonlabs.com/t/network-error-502-due-to-upnp-and-nat-pmp-configuration-ref-brmfgd/306547)

<div class="topic-metadata">

**Author:** [@crim\_tears](https://community.roonlabs.com/u/crim_tears)\
**Replies:** 3\
**Last updated:** [September 18, 2025, 8:43pm UTC](https://community.roonlabs.com/t/network-error-502-due-to-upnp-and-nat-pmp-configuration-ref-brmfgd/306547 "2025-09-18T20:43:43Z")

</div>

Network Setup · I use my ISP's router alongside a personal router. ARC Status · ARC is \*Not Ready\* Roon Error Code · “natpmp\_autoconfig”: {“status”:“NotFound”}, “upnp\_autoconfig”: {“status”:“NotFound”} } Have you succ…

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## [ARC connection issue on iOS devices with local network (ref#CRFPKO)](https://community.roonlabs.com/t/arc-connection-issue-on-ios-devices-with-local-network-ref-crfpko/306416)

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**Author:** [@Where\_is\_my\_music](https://community.roonlabs.com/u/Where_is_my_music)\
**Replies:** 5\
**Last updated:** [September 16, 2025, 6:27pm UTC](https://community.roonlabs.com/t/arc-connection-issue-on-ios-devices-with-local-network-ref-crfpko/306416 "2025-09-16T18:27:34Z")

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Network Setup · I use a single personal router not provided by my ISP ARC Status · ARC is \*Not Ready\* Roon Error Code · “natpmp\_autoconfig”: {“status”:“NotFound”}, “upnp\_autoconfig”: {“status”:“NotFound”} } Have you s…

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## [ARC stopped working out of the blue](https://community.roonlabs.com/t/arc-stopped-working-out-of-the-blue/305728)

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**Author:** [@Andrew\_Stein](https://community.roonlabs.com/u/Andrew_Stein)\
**Replies:** 3\
**Last updated:** [September 1, 2025, 10:46am UTC](https://community.roonlabs.com/t/arc-stopped-working-out-of-the-blue/305728 "2025-09-01T10:46:17Z")

</div>

Hi. ARC was working until yesterday. Now, I get this error: { “ipv4\_connectivity”: {“status”:“NetworkError”,“status\_code”:502,“error”:“error: Error: connect EHOSTUNREACH 76.aaa.bbb.ccc:55002, response code: undefined, …

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## [Roon Arc not working with mobile connection on iPhone](https://community.roonlabs.com/t/roon-arc-not-working-with-mobile-connection-on-iphone/305070)

<div class="topic-metadata">

**Author:** [@Allen\_Shute](https://community.roonlabs.com/u/Allen_Shute)\
**Replies:** 2\
**Last updated:** [August 21, 2025, 11:54am UTC](https://community.roonlabs.com/t/roon-arc-not-working-with-mobile-connection-on-iphone/305070 "2025-08-21T11:54:33Z")

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Roon Server Machine Mac Mini M2 8GB Ram Roon Arc shows ready on Roon core and works fine over wifi, when I switch to mobile network cloud services are fine but roon server shows red with port forwarding failed message. …

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## [Using ROON ARC on Meraki MX65](https://community.roonlabs.com/t/using-roon-arc-on-meraki-mx65/304277)

<div class="topic-metadata">

**Author:** [@Oyvind\_Andhoy](https://community.roonlabs.com/u/Oyvind_Andhoy)\
**Replies:** 4\
**Last updated:** [August 20, 2025, 3:45pm UTC](https://community.roonlabs.com/t/using-roon-arc-on-meraki-mx65/304277 "2025-08-20T15:45:05Z")

</div>

Roon Server Machine Nucleus One Screenshot of ARC setup: Networking Gear & Setup Details Meraki MX 65and APs WiFi and Cable, Nucleus on Cable Who is your internet service provider? Altibox Please list the m…

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## [Roon ARC (ref#DID3YB)](https://community.roonlabs.com/t/roon-arc-ref-did3yb/304325)

<div class="topic-metadata">

**Author:** [@Francois\_POIRIER](https://community.roonlabs.com/u/Francois_POIRIER)\
**Replies:** 5\
**Last updated:** [August 11, 2025, 4:55pm UTC](https://community.roonlabs.com/t/roon-arc-ref-did3yb/304325 "2025-08-11T16:55:07Z")

</div>

What’s happening? · I'm having trouble with Roon ARC What best describes your issue with ARC · Other How can we help? · None of the above Other options · Other Describe the issue I get the following error messsage : …

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## [Port setting problem causing network errors and MultipleNatFound status (ref#N17K9V)](https://community.roonlabs.com/t/port-setting-problem-causing-network-errors-and-multiplenatfound-status-ref-n17k9v/304314)

<div class="topic-metadata">

**Author:** [@rb6995](https://community.roonlabs.com/u/rb6995)\
**Replies:** 2\
**Last updated:** [August 11, 2025, 4:45pm UTC](https://community.roonlabs.com/t/port-setting-problem-causing-network-errors-and-multiplenatfound-status-ref-n17k9v/304314 "2025-08-11T16:45:59Z")

</div>

What’s happening? · I'm having trouble with Roon ARC What best describes your issue with ARC · Other How can we help? · None of the above Other options · Other Describe the issue { "ipv4\_connectivity": {"status":"Net…

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