I too am having problems with updating the database.
I gave it six hours—which, frankly, seemed excessive—then quit and restarted.
At the moment, I have the little, jiggly ball thingy wiggling on the screen and nothing else.
I am not impressed.
FWIW: The only hardware involved is a 2019 iMac
Rugby
(aka Daniel or Big Dan)
November 22, 2019, 6:00pm
2
Hi Dale,
I moved your post into your own support thread. @support should be along to help.
Daniel
dylan
(Dylan Caudill)
November 22, 2019, 6:23pm
3
Hi @Dale_Craddock ,
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
How large is your library? How many tracks total?
Do you have any backups of your Roon database?
I left my iMac running overnight and woke up to find it had finished updating, so I guess I’m sorted until the next update.
Let me know if you still want the information requested above, I’m not averse to providing it, it just seems irrelevant now.
Thanks
D
1 Like
noris
November 23, 2019, 11:09pm
6
Hi @Dale_Craddock ,
Happy to hear the database updated as expected. If there are further issues do feel free to reach out to us again, thanks!
system
(system)
Closed
November 25, 2019, 11:14am
7
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