1.8 Display weirdness Under Settings - Library

Support
1

Core Machine (Operating system/System info/Roon build number)
Roon Nucleus
Win10 laptop with Intel integrated graphics - wireless networking

Display looses elements (fails) when I go to Settings - Library and any one of the following: Un-Merge Artist, Un-Merge Compositions and Genre Mappings. When attempting to back out of any of these sections display elements simply disappear.

2

What language setting is your windows using?

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Win 10 latest updates using English.

4

Hi @Lee_Bruce1

Can you share a screenshot of what you’re seeing here?

Can you confirm that you’re on the latest update? You can check the version by going to Settings > Aboutq

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Running build 756. The moment I try to use the < things disappear.

Roon
Roon1920Ă—1080 82.2 KB

6

Hi @Lee_Bruce1 ,

Can you ensure you are using the latest Intel drivers here? Please run this tool:

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Running NVidia driver 452.51 of Feb 21 and Intel driver 27.20.100.8854 of 10-14-20 sooo. yup latest drivers.

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Hi @Lee_Bruce1 ,

Thanks for confirming you have the latest Intel drivers. Since the Windows PC is only acting as a Remote, can you please try to reinstall the Roon app on the Windows PC?

  • Make a Backup of your current Roon Database
  • Exit out of Roon
  • Navigate to your Roon’s Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Reinstall the Roon App from our Downloads Page to generate a new Roon folder

If that does not work, can you please try the above procedure and verify if 32-bit version of the app has the same issue?

1 Like
9

The above suggestion abppears to have worked for now. Will advise if I the problem re-presents itself.
Thank You

1 Like
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