2.0 doesn’t load after sign in

Roon running perfect - downloaded and installed 2.0 on my core and it won’t load after sign in - Roon logo just wiggles indefinitely. Uninstalled 1.8, deleted and reinstalled 2.0. Updated and restarted mac and all networking equipment. Still the same result. Tried running 2.0 on an old windows laptop and it worked immediately.

Roon Core Machine

Max mini M1 2020
Max OS Monterey version 12.6

Networking Gear & Setup Details

Unifi security gateway, switches - Mac mini connected via Ethernet

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Hey @Jon_Tysoe,

Thanks for your patience here, and you have my sincere apology for the delay in following up! From your account page, it looks like your core has been offline for awhile, so we’re not able to grab diagnostic logs to look into your issue further.

If possible, please use the directions found here and send over a set of logs to our File Uploader. From there, we’ll be able to take a closer look into this for you :+1:

I’ll be on standby for your reply

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