I have the Innuos MKIII music server (SSD drive, 2 TB). This is my Roon Core. Also, this is where all my music is stored. And, this is the device that streams Qobuz for me.
I am using a hard connection from the internet to the Innuos MKIII—cat6; and running at average of 40 mbps for downloads.
I have a Lab12 DAC1 SE, non-oversampling dac.
Innuous software is version 1.4.2, and the server says it’s up-to-date.
I use Roon version 1.600416, which came-out a few weeks ago.
I’ve also integrated Qobuz streaming through Roon and Innuos since February, now version 5.3.1 b2.
The problem I’m having is that, when I’m streaming on Quobuz, the albums and tracks start extremely slow—2 to 3 minutes most times. Often, they just hang–particularly an album start-up, information or search.
This problem started only after I installed the new Roon software version and the new Innuos software version a few weeks ago. Until then Innuos, Roon and Qobuz were all getting along on this very same system.
I’ve checked all settings on Innuos, Roon and Qobuz. Also, I’ve un-installed and re-installed Innuos, Roon and Qobuz.
Roon works fine when it plays tracks from my own library. Qobuz works fine when it plays on my other systems. So, I believed that the problem stemmed from the integration with Innuos.
I wrote Innuos and they told me it was a Roon software issue that had something to do with Linux-- the operating system on Innuous; and furthermore, that it is a known issue for other Innuos equipment users too, but seems “local.” (Not sure what that meant.) They directed me to support at Roon.
In any event, please help me. This problem is really interfering with listening. My only other option is not to have Qobuz in my system, which I like a lot. I did not like Tidal.
Thank you very much!
If more equipment info is needed, let me know. But, pretty sure my amp, pre-amp and speakers have nothing to do with this.