504 Error: Gateway Timeout on Roon Service (ref#MASE75)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· error code 504

Tell us about your home network

· DECO mesh network connected to ZYXEL EX5401 Home Gateway

2

Hey @janolpr,

Thanks for writing in! If possible, could you please share the full error code you’re seeing?

In the meantime, see if any of the above help:

  • Turn on UPnP on your router and try to run Roon's port forwarding test again.
  • Try to set up manual port forwarding in your router.
    • Make sure the IP/Port matches in any port forwarding rule you create.
  • Double-check to make sure you don't have any VPNs, Firewalls, or other network filtering software blocking Roon.
  • Check if your modem is in Bridge mode.
  • Restart your network hardware and update firmware.

Thank you!