Roon Core Machine
Nucleus Rev B
Networking Gear & Setup Details
Ethernet via Blue Jeans cable 10’.
Connected Audio Devices
Mytec Brooklyn DAC+ via USB.
Number of Tracks in Library
Description of Issue
Morning All. Looking for next steps. Had my Roon turned off and unplugged while I was out of town. Came back and plugged in after 60 days. Roon Core is not showing on network.
Plugged in HDMI and I receive
A bootable device has not been detected on the monitor.
Updated Roon app on my Mac and phone. Disconnected power for 6 minutes and restarted. Same message on the monitor.
I’m afraid that message on your monitor is a sign that the m.2 SSD in your Nucleus is failing. Did you purchase the Nucleus direct from Roon or from a dealer?
Thanks for responding. I brought it from the Roon site July 7th 2021.
Right, so someone from @support will respond to you here (after the weekend) and start the process of raising an RMA. Sorry for the inconvenience.
Bummer! I will stand by for support to get back to me. Thanks for the help.
Thanks for taking the time to write in, and to @Geoff_Coupe for providing proper info here.
@Deacon_Frost please keep an eye out for a PM from me for next steps on getting an RMA started
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