A search-and-filter sequence that crashes Roon 100% of the time

[Steven_Erwin]

Roon Core Machine

Windows 10.0.19045 Build 19045, Intel i5-4200U, 8 GB
Windows 11 Pro 10.0.22000 Build 22000, Intel i5-1235U, 16 GB
(same problem occurs on both computers running the latest Roon remote)

Networking Gear & Setup Details

Google Nest Wifi router (Nucleus is wired to router)

Connected Audio Devices

Chromecast

Number of Tracks in Library

43,000 tracks

Description of Issue

Others have reported that Roon crashes when you search and then filter. Roon Support is often unable to reproduce this behavior. For me, the following combination crashes Roon 100% of the time. This is true even after restarting Roon and restarting Windows. I’m curious whether others find the same.

Try this:

From Home, search for “Bach” and select See all results. Scroll down to Albums and click More to show them. Now open the Filter box and start typing “goldberg”. By the time I get to the second letter, Roon crashes, always and without exception (ten times so far).

This is of course very undesirable behavior. It arose because I was trying to figure out what, exactly, filtering does and how it’s different from basic searching with two terms (e.g. “bach goldberg”). Is there a systematic, coherent explanation from Roon? Lots of scattered reports from users, and many questions. I’m stumped.

[Andreas_Philipp1]

i just tried the exact sequence you describe, and my Roon endpoint (Roon app on Mac OS) doesn’t crash.

Of course this doesn’t find all Goldberg Variations albums in my database either.

[Flachead]

Worked ok for me using Antipodes server running roon…

[Steven_Erwin]

Interesting. Thanks for trying it.

[Andreas_Philipp1]

A search for ‘Bach Goldberg Variations’ → All Results → Albums ‘More’ gives a much better result, but I am still not sure it finds all recordings in my database. And as there is no way to use the Focus tool on the resulting listing, it is difficult to filter out the ‘In Library’ recordings from the retrieved total of recordings, which includes albums from Tidal/Qobuz that are not saved in my library.

[Dirk_De_Taey]

It will only make sense if somebody would do the same test as you: Roon Core an Client on the same Windows pc.
All other tests can be informative, but will never be conclusive.

Unfortunately, I can not test, as my Roon Core runs on Linux.

[David_Gibson]

Works fine for me. My core is NUC w/Rock. Although I did have the Aerials crash.

[Steven_Erwin]

Dirk and David,

Thanks for testing. It’s encouraging to hear this issue isn’t systemic. For the record, my Roon Core is on a Nucleus. So the best tester would be another Nucleus owner who runs Roon remote on Windows 10.

[Steven_Erwin]

I just ran my test using Roon remote running on a different computer under Windows 11. Exact same crash when using the bach-goldberg sequence. That suggests the problem is on the Nucleus/Core and not the Windows/remote (although hardly definitive).

[anon77144803]

It appears you cannot filter in the results on the mobile app. Never noticed before. Anyway Rock core windows 11 remote works fine.

[benjamin]

Hey @Steven_Erwin,

Following up on this thread, are you still running into search issues on the latest Roon build?

I’ll be on standby for your reply.

[Steven_Erwin]

Thanks for following up. I just re-did my test on both computers (Windows 10 and 11) and neither crashed. That’s the good news.

However, the results of searching-one-term-then-filtering-another are very different from searching-both-terms-at-once. For example: searching for ‘bach’, then clicking ‘More Albums’, then filtering for ‘goldberg’ yielded 10 albums. But searching for ‘bach goldberg’ yielded 43 albums. Maybe there is some logic at work here that I don’t fathom. But it seems to me these two searches should yield the same results.