Core Machine (Operating system/System info/Roon build number)
- Dell XPS 15 i9 (4k screen) running in clamshell mode
- Dell runs the latest Windows 10 Version (10.0.19041 Build 19041)
- External full hd Dell screen as main display (I.e. the lid of the Dell XPS is closed and the display is off)
- Roon Core is running the latest version 1.7 build 571 on an Intel NUC (8th gen i5, 16 gb ram) running Manjaro xfce (latest version, kernel 5.6)
- Roon on windows is also running the latest version. This version is used as the consuming client.
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
All the equipment runs over 1Gb ethernet.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Primary audio connection on the laptop and a connected Chord Mojo
Description Of Issue
When using the Dell XPS in closed (clamshell) mode, and I start Roon, during the splash screen the application crashes.
The below info I get from the Windows Event viewer
Faulting application name: Roon.exe, version: 220.127.116.11, time stamp: 0x5eea355c Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0000000000000000 Faulting process id: 0x7cc Faulting application start time: 0x01d6464351f70258 Faulting application path: C:\Users\user\AppData\Local\Roon\Application\Roon.exe Faulting module path: unknown Report Id: 30b99d7d-4d0f-4d29-9a1b-659225468f3b Faulting package full name: Faulting package-relative application ID:
.NET Runtime error
Application: Roon.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException at Broo.Gdi.ChoosePixelFormat(IntPtr, PIXELFORMATDESCRIPTOR ByRef) at Broo.Engine.WglLoaderWindow.LoadWgl(PIXELFORMATDESCRIPTOR ByRef, System.String ByRef) at Broo.Engine.GlWindow.InitializeContexts() at Broo.Engine.GlWindow..ctor(Broo.Engine.OpenGlWindow) at Broo.Engine.OpenGlWindow..ctor() at Broo.Engine.DeviceTarget..ctor(Broo.Engine.Window ByRef) at Broo.BrooLoader.Load(Boolean, System.String, System.String, System.String, Broo.Engine.Engine ByRef, Broo.Engine.Window ByRef, Broo.Engine.LoadContext ByRef, System.String ByRef) at Sooloos.Application.Main(System.String)
This does not happen when the display of the Dell laptop is actually being used.