Adding music to library stuck on 21 of 63 tracks

Roon Core Machine

Nucleus+ Rev B

Networking Gear & Setup Details

EdgeSwitch ES-16-150W WiFi and Ethernet (connection to Nucleus+ Core and Audio Source, and NAS devices). No VPN

Connected Audio Devices

Rose RS150B DAC/Streamer (Ethernet)
PS Audio DAC (Bridge) (Ethernet)

Number of Tracks in Library


Description of Issue

I tried loading a new Tidal album–Puccini Il Trittico–it has 63 tracks. The message after Adding music to library: Of 63 tracks, 21 added, 21 identified
It appears stuck for several hours at this point and might make adding more albums impossible.
Need fix

Hi @Lawrence_Devoe,

My apologies for the delay in responding.

Can you give an update on the issue? Is it still occurring? If so, can you please give me a date/time stamp for the occurrence so I can look at diagnostics logging for us?


I finally closed down Tidal and Rebooted. The problem got fixed and has not recurred although I now know how to deal with it if it does recur. It seems that the Tidal app occasionally times out and stops further loading.
Thanks for your response

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