After briefly working, Roon won't load

Support
1

Mine neither . Briefly sort of sprung into life earlier . Now won’t load

2

Hi @john_huntingdon

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

When you try to launch Roon, what are you seeing?

3

Hi Dylan

This is my set core

Device name DESKTOP-Q70SS5F

Processor Intel(R) Core™ i5-3320M CPU @ 2.60GHz 2.60 GHz

Installed RAM 8.00 GB (7.70 GB usable)

Device ID 33B6416F-823F-4CEB-9982-CAE23B07647A

Product ID 00330-80000-00000-AA291

System type 64-bit operating system, x64-based processor

Pen and touch Touch support with 2 touch point

W10

Endpoint minidsp SHD . No stored music , just Qobuz and tidal. I have the temporary arrangement in place for the SHD. This morning there was a Microsoft update and now I’m just seeing the roon loading screen. Once or twice it has spring into life but With no audio devices found.

4

The core and the endpoint are both hardwired to the router

5

Try this?

6

Ok thanks . Will do

7

Thanks

All seems to be working now

8

Hi all

It locked up again. So just deleted the tidalfile. Will leave it off until there is a fix . Please advise when

Thanks

John

9

Hi @john_huntingdon

Please use the directions found here and send us over a set of logs using a shared Dropbox link (or any other file sharing service). Thanks!