After last update play button on Android is unresponsive

Support
1

Roon Core Machine

i5 / Linux / 16gb ram /

Networking Gear & Setup Details

Ethernet/ TP-Link Ax6000 router

Connected Audio Devices

Minidsp Roon Ready

Number of Tracks in Library

80k

Description of Issue

After the last update the play button on my Samsung S23 is unresponsive. I need to re launch the app to work again.

3

Hello, no reply!!!???

4

Also Room is slower. I always have to reboot the remote to work again

5

I always have to reboot the remote to work again.

6

Hi @Antonio_Souza,

Thank you for the report and for your patience. We have a few clarifying questions, at your convenience:

First off, do you experience any popup errors, loading states, or messages from the OS when this occurs?

Is this problem only with a specific page, like Genres?

Does this issue happen regardless of the selected Zone?

Does this occur with streaming content (Qobuz, Tidal, KKBOX), as well as local content?

Also, are you able to reproduce the problem in ARC, or is it specific to Roon Remote?

8

Hi,

  1. No pop ups
  2. Playing now page
  3. I have one zone only
  4. Using Qubuz
  5. I don’t use Arc

Thanks

Antônio

9

Waiting for the solution
Thanks

10

When using Android remote on Samsung S23 , when I go to other app, then I return to the remote
It doesn’t work. I have to reboot the app.

11

No solution yet

12

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