After Nucleus One migration, unable to access via clients or browser interface (ref#S6AETE)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· I don't like how the product works

Describe the issue

After Nucleus One migration, unable to access via clients or browser interface

Describe your network setup

ok

If you’re looking for help, please provide specifics about things which are appear not to be working; screen grabs of any errors would also be helpful.

3 Likes

Hello @yinzilin2010 ,

Welcome to the forum. I am not seeing any Nucleus one tied to your account at the moment, even as a networked audio zone. It sounds like the Nucleus might not have been turned on/logged onto yet? Have you been able to follow the manual to connect it and power the unit on? If there’s any specific errors you’re seeing, please do share some screenshots as this would greatly help, thanks!

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