After updating operating system can't see my Synology NAS ... can access TIDAL only

Mark_Laufer · March 17, 2020, 2:57pm

Core Machine (Operating system/System info/Roon build number)
1.7 build 528

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Synology DS918 NAS … DHCP araknsis

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Meridian 218.

Description Of Issue
After upgrade can’t see NAS folders anymore though Sonos can access it … network can access it. all my settings are still there, my paths … but no matter how I try and re-add the path it doesn’t “see” the NAS.

This happened only after the upgrade, was fine before.

dylan · March 17, 2020, 2:59pm

Hi @Mark_Laufer,

Can you describe your Core machine?

Since experiencing this issue have you tried rebooting your Core and the NAS?

Mark_Laufer · March 17, 2020, 3:20pm

I’ve rebooted the Core (Nucleus) and the NAS. It simply won’t take the network address …

Mark_Laufer · March 17, 2020, 3:21pm

It tells me it can’t find it. But I know it’s there.

Stampie · March 17, 2020, 4:48pm

A screenshot of your Roon storage setting would probably be useful as well. I had a similar problem in the past (not with a Nucleus though), and had to change my settings as below:

From \DiskStation\music to \Diskstation.local\music (substitute Diskstation with whatever name or IP address you need)