AIFF files not showing up in Roon

I have found a number of albums that I have are not showing up in Roon.

First is Daft Punk - Random Access Memories - 24/88.2 - a purchased download from HDTracks. It shows up when using Minimserver, JRIVER, Lightning Server, and when using my Pono.

Second is Heart - Dreamboat Annie - 24/192 - HDTracks as well.

Both these albums have .AIF extensions.

I do also have The Eagles Collection from HD Tracks. 24/192. .AIF extension. They do show up in my library.

So far two missing, I have not had a chance to see what else might not be present.

Help appreciated.

I have also done a Focus on - Identified and don’t see them there either. Though there are 350 albums in there that I will need to clean up.

I don’t know of this helps, I had a few EP’s that were missing. I found that they had been miss identified.
I had to carefully go through my library and look for albums that looked out of place and check them.
Following the advice here I was able to re identify them using my original file names.
Good luck

There are a couple of possibilities here:

Automatic Duplicate Detection

If you have multiple copies of these albums, they may be getting classified as duplicates and automatically hidden. You can find out by:

  1. Navigating to the album browser, then clicking the “Focus” button on the top bar.

  1. Choosing “Inspector” all the way on the right hand side of the focus popup.

  1. Selecting “Duplicates”

This should show you all of the albums that have been classified as duplicates + the “master copies” that they duplicate. If your missing albums show up, great.

Alternately, there’s an option to show duplicates globally under Settings -> General.

We’re building an editing feature for this duplicates stuff right now–that should let modify the automatic duplicate detection behavior for cases where you disagree with Roon’s assessment :smile:

Something Wacky with the Files themselves

There might be something about the AIFF files that’s tripping up Roon, or some extra “stuff” in the files that causes a problem. Usually these problems can be fixed on our end, but it requires that we get access to some of the broken files. Assuming that the files are truly not being imported, this is the next step. @kevin will be along to help grab a couple of them from you so we can put them under the microscope.

Thanks for trying Roon!

Copy the Daft Punk Album to a Folder on the Server or Remote, such that it’s the only Album in that folder

Go to Roon settings…Storage…and Disable any currently watched folders by clicking on the Gear icon to the right…[don’t worry, when you Enable this folder, the Albums will reappear within seconds]

Add the above Daft Punk folder as a watched folder

That Album should now appear as the only Album in your Library??

If it doesn’t then these files may have some kind of issue

When finished testing, just re-ENable the main Watched Folder again

@Ronnie - Thanks I tried this - they did not show up.

There was one other vendor who had a problem with the HD Tracks Heart Dreamboat Annie album and they had to make a change to their code.

Never had a problem with the Daft Punk Random Access Memories before.

@brian thanks for the suggestions, I tried all to no avail, appreciate the tips though.

Well at least you’ve now narrowed it down to the files themselves IMHO

Can you Transcode them to Flac or Wav and see if they are now picked up, using the same procedure as above??

If I transcode to FLAC using XLD the two albums, place in a new folder ( for testing ), add to Storage options, they do show up correctly.

So that is good, though it may be best to figure out what the issue might be as they do work properly in their original format with JRIVER, Lightning Server, Minimserver, and A+.

Obviously not a crisis though, thank you.

However the one open area of concern if there are other albums that are not showing up in Roon. Because using focus and various filtering I was not able to locate these two albums ( unless of course I missed a filter ).

Minimserver does have a log file which identifies albums that have problems that preclude it from loading. Not suggesting this is the solution. Will try and see if I can find these two using Focus and some other filters.

ok, do this… settings -> show duplicates/hidden: on

then sidebar -> tracks -> cmd/control-A, then hit the plus in the top selection bar and export to excel.

is your file in the excel sheet? if its not, that you can be confident went didnt pick it up. If thats the case, id like to get a copy of 1 of those files and i can tell you what the issue is.

Ok the files are not in the Excel sheet ( save the version I trancoded to FLAC, see note on that from earlier in the day on this same thread).

Do you want one copy from both the Heart and Daft Punk album?

One vendor had an issue with the Heart files and had to make some code changes to their server software.

This is the first time I have had an issue with the Daft Punk stuff. Other than scorn from friends.

I can send you one of each, let me know preferred delivery method.

we had a bug with alac files with a tag we didnt recognize, that fix is coming out in the next build. will check whats going on with your files.

where did you get them? you can pm if they are not from a legit source… i dont care, i just want to make sure we can notice in the future

They are AIF files. I purchased both the Heart Dreamboat Annie 24/192 album and the Daft Punk Random Access Memories 24/88.2 albums from HDTracks.

The good news is you are doing fine with some files that caused problems for the first few releases of the Pono firmware.

I am slowly going through all my high resolution files to see if there is anything else not showing up in my library, so far these are the only two albums.

ok, first file you uploaded is not corrupt, but not importing… ive put in a work ticket to investigate why.

Second file - Heart - Dreamboat Annie Album - 01-Magic Man.aif


Good Morning! I followed your excellent instructions about finding duplicates. I wanted to experiment with deleting a duplicate to see if it would also delete the master copy. After I select the duplicate I can’t find a delete button anywhere. Is there another menu which contains this and if so could you please provide the path in your response. Thanks in advance.

I wanted to experiment with deleting a duplicate to see if it would also delete the master copy

It won’t. Only the exact thing you selected gets deleted.

Is there another menu which contains this

After selecting an album on the album browser, click the “edit” dropdown in the upper right. Delete is in there:

Hello and thanks for the reply to my question. Here is what I have done. I followed the directions in a previous post about viewing duplicates. When the duplicates screen appears (I only have 10 duplicates identified out of thousands of discs) I click on the duplicate album. Whether I click on the album or not there is no “edit” menu in the upper right corner of the screen. Hovering there does not make one appear. The only things that appear are the two icons for the search and add a bookmark. I am using an iMac if that helps.

Hello! I would like to chime in on missing albums. I, too, am a user of the JRiver software. When auto importing the files into Roon I am missing about 300 albums. My thought is that Roon is counting multiple disk sets as 1 album. I haven’t taken the time to use a calculator to add up the disks listed under a single album listed as a set. Regardless, I feel there is a fault there anyway because not all disks in a set are being combined together. For example, the box set of Mahler works which has, lets say, 12 disks. Roon combines maybe 10 of the disks together and orphans two others to be scattered throughout different screens. Now I know you may be thinking this is a tagging thing and you may be right to a point. However, I have been ripping my collection for three years and just finished in April. To keep multiple disks together in an Album view of JRiver every bit of tagging has to be perfect. Even adding an extra space will throw the disk to a different place. I was wondering if a feature request could be added where Roon would ignore trying to combine disks into sets and leave them as individual albums displayed in Roon. This is off topic in this thread but I noticed that each time you start Roon you have to keep selecting how your albums are displayed. In other words Roon doesn’t appear to remember the selection from one session to another. I am using an iMac. Thanks for all the help to date.

[quote=“RKH, post:18, topic:875”]My thought is that Roon is counting multiple disk sets as 1 album.
[/quote]This is correct, an album is counted just once regardless of the number of disks in the set. I found comparing the number of imported tracks to be a useful guide.

Albums are not discs… stupid software of the past treats albums as discs, but we are trying to fix that plumbing detail.

@carl is right… the actual best way to account for missing files is via the track browser -> control-a/cmd-a -> plus button -> export to excel

the xlsx file will contain all you need

@danny - second file is now available for purview.