Airplay 1 devices unable to start stream after update (ref#IGV77M)

[Matt_Rosenberg]

What best describes your playback issue?

· Music doesn't start when I press "Play"

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Is the affected network Zone connected with Ethernet or WiFi?

· Ethernet

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· The System Output has *no problem*, it's only my other Zone.

How is the affected Zone connected to your RoonServer machine?

· Network - Ethernet

Which network audio protocol is the Zone using with Roon?

· Airplay

Since this is an Airplay Zone, have you tried toggling Airplay Compatibility Mode for this Zone in the Device Setup window?

· There is no change in behavior.

Does the device show up at all in Roon Settings -> Audio?

· Yes, it shows up there, but it isn't Enabled

Does the "Enable" button unlock the Zone?

· I can Enable the Zone, but the Zone disappears

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· After the last update

What are the make and model of the affected audio device(s) and the connection type?

· Yamaha and Denon

Describe the issue

Latest update has essentially broken all Airplay 1 devices. Previous updates broke the sync between Airplay 1 and Airplay 2 so they were out of sync but now Airplay 1 devices will not start a stream from any format

Describe your network setup

Mac mini running Roon, Firewalla Gold+ router, Netgear 2.5G POE switch. Devon and Yamaha receivers on Airplay 1.

[noris]

Hi @Matt_Rosenberg ,

@Matt_Rosenberg

Yamaha and Denon

Can you please let us know the affected models?

@Matt_Rosenberg

Airplay 1 devices will not start a stream from any format

Are you able to reproduce the behavior and let us know the exact local time + date + track you reproduced with? We’ll enable logging for your account and review the logs for clues, thanks!

[Matt_Rosenberg]

The Yamaha is a RX-V677 The Denon is a DRA-N5.
Here is an update. It I play a local file first, pressing play about 5 or 10 times before it works, I can switch to a radio station if it’s already playing. I’ve replaced the server with a newer Mac Mini and it’s running the latest OS, re-installed ROON on the new Mac and the results are the same. Group play has completely stopped working no matter how many times I press play.

[benjamin]

Hey @Matt_Rosenberg,

Thanks for the follow-up! From a recent Roon Server diagnostic report, we’re seeing the following error:

Warn: [Worker (8)] [airplay/rtsp] SocketException while connecting to RTSP server: Connection refused [::ffff:192.168.168.1]:1024
Warn: [Worker (15)] [airplay/client] Failed to connect: Result[Status=NetworkError]

There are a few different reasons this could be happening:

1. A firewall or network security setting is blocking the connection - are you able to temporarily disable your Mac firewall and see if the same issue occurs?
2. The error mentions port 1024, which isn’t the default AirPlay port (AirPlay usually uses port 5000 or 7000)
3. The device has changed its IP address, causing a mismatch with Roon’s cached data. Can you confirm all your devices are running on the same local subnet?
4. Power cycle the device to ensure its network services are running properly.

Let me know if any of the above help!