My SSD crashed, I reinstalled ROCK on a new SSD, I restored from a recent backup, now few albums doesn’t have the art-work , it is DARK BLACK not the GLAZED ART which comes when the ART WORK is missing, also if Lyrics are missing I don’t get Artist pictures or any album art, it is just DARK BLACK… @support
Hey @Tushar_das –
I have split off your post to a thread of its own, so it’s easier for support to follow up with you on the issue.
Hi could you confirm that was from Roon backup, using the Roon application, rather than just an OS file system backup?
I can confirm, the back up was ROON Backup from 2 days ago.
Hello @Tushar_das, my apologies for the trouble here. Could you please send me a screenshot of Settings>Storage? Also, could you check your play counts and history to see if you have past usage of those tracks? Are the numbers the same as they should have been before?
Hello @nuwriy , Happy New Year… As requested screenshots below of the missing Album artwork… I listen to these tracks regularly…
Hello @Tushar_das, since those are all streamed content could you please elaborate on your network setup for me?
Dear @nuwriy, all the album artworks are magically back… The only difference is I’m now in India I flew for work last week Thursday …
This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.