Album Art not showing since iPad App update

Support
1

Roon Core Machine

Synology 920+ NAS

DSM DSM 7.1.1-42962 Update 2

Networking Gear & Setup Details

Connected Audio Devices

iPad IOS 15

Number of Tracks in Library

20.000

Description of Issue

iPad IOS 15
The APP updated about 2 days ago and now does not show album art or artist art.
Restarted iPad, stopped package running and restarted on NAS and NAS has been restarted.

2

The Roon app updated ?
Not sure what version of Roon is as I am on early access version.
IOS 15 is not current version on my iPad , I am on 16.1.1 , try and check for update.

3

Make sure your core and all remotes are on the latest release. You can do this from Roon > Settings > About.

4

One trick to try is to uninstall the iOS Remote app and reinstall. Maybe reboot the iPad in between

Probably clears and rebuilds the artwork cache or the like

Can’t hurt

5

Hi, thanks for the responses.
For some reason the VPN on the iPad has started blocking Roon from showing the data.
If i turn off the on demand option for the VPN Roon shows all the data. This has not been an issue in the past.

6

This almost certainly the result of changes in the VPN app rather than Roon, since it is your VPN that is preventing Roon from accessing these resources.

7

Yes, it is. Not sure why though but at least Roon is working.

8

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