Album looks like it's not in Roon Library when it actually is (Qobuz)

I can usually reproduce this. Essentially the problem is that when I add an album to my library, and then click on the album from a screen that isn’t directly related to my library (artist disco, playlist, etc), the album appears like it’s not in my library - I can click + to add it, and I can’t see any tags I added. In this situation, when I do click plus, it just spins, “adding…”. If I back out and view the album by going to “My Albums”, it’s there and everything’s cool, and never happens again for that album.

Full reproduction steps:

1. When I go to an album that is definitely not in my library, I can click the big + to add it to my Library. I’ll use this random live Jimi album as an example. You see in Format that it’s a Qobuz FLAC.

2. So, I click the plus, and it’s added to my library.

3. Then I add it to a tag:

4. I click back, and from Jimi’s discography, I click on the album again, and it’s shown as not in my Library: the + is there again, and the tag is missing.

5. If I go to my Library, it doesn’t show up in recently added:

6. If I to to My Albums, and filter for “jimi” I can see it, however:

7. Clicking on it from that view shows the album as I expected, in my library, with the tag and no + button:

Setup

Roon Server:

  • AMD Ryzen 3 3200G
  • B450 TOMAHAWK MAX (MS-7C02)
  • 16 GiB DDR4
  • Linux (not ROCK) running RoonServer
  • Roon 2.0 Build 1490
  • Bunch of SSD

Roon Remote:

  • Various remotes, two rather new macbooks, and a linux laptop running roon. My daily experience is a 2024 Macbook Pro M3 with loads of memory.
  • Roon 2.0 Build 1490

I’ve experienced this across the last 5 builds, at least. I generally update everything immediately.

Network:

Same problem over two networks:

  1. Ubiquiti EdgeRouter with Unifi APs
  2. Mikrotik Router with Unifi APs

In both cases the RoonServer is hardwired, and the clients may be wired or wireless but that doesn’t impact the issue.

Library:

A mix of mp3 and FLAC on SSD on the RoonServer, as well as Qobuz streaming. I suspect this only happens with Qobuz, and I’m not sure how to reproduce it with local digital files. 1047 artists, 1948 albums, 19550 tracks. Roughly 1/3 of that is local files, the rest is Qobuz.

Misc Troubleshooting

  1. I’ve taken a backup of roonserver, and run roonserver on my macbook. Running there with a local Roon Remote on the same machine, everything worked fine.
  2. I’ve tried restarting everything (no change)
  3. I’ve tried isolating the Roon Server and one Remote on the network. disconnected all other devices. (no change)
  4. This happens whether or not music playing currently… from a fresh boot of everything with no activity and only one remote.
  5. In general, this setup has been working perfectly for over a year. Library operations and search feel snappy. I’ve only once had a playback hiccup and I narrowed that down to data throughput to the particular audio device (wifi speaker far away from an AP).

A couple of things to note.

  1. When adding an album, to view the version added to the library, follow the blue > in the Added to library dialog. The Qobuz version currently displayed is a different database object, so you need to be on the correct version to add tags etc.
  2. If you added the release some days or weeks ago, and then deleted it before adding again, it will not appear in the Recent activity panel because Roon retained the history for the release (including when it was added to the library.) If you perform Clean up library after deleting, and then add the album, it will appear.

That is because the back button is going to the version page with the album NOT in your library. You need to refresh the discography page by like going elsewhere like the album library, back to Jimi Henrix artist page then to discography. At that point you will notice it has the library icon on it.

Ah that totally makes sense. I run into this constantly when I make playlists of things that I haven’t yet added to the library, and then i listen to them and add some. seems obvious now that I’m reading it. Thanks @mjw and @Rubgy

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