Album Missing from Roon (Artist ...water...) [Resolved - folder naming error]

[Stephen_Cosgrove]

Roon Core Machine

Windows 10, AMD FX-8320 8-core, 24GB Ram

Networking Gear & Setup Details

Gigabit switch routing throughout. Core to switch to Roon Application (computer connected to same switch as Core)

Connected Audio Devices

Not related to audio device, cannot find album through Roon iOS app or Roon Desktop app

Number of Tracks in Library

66,873

Description of Issue

I cannot find the artist, or albums by this artist in Roon. The artist is …water…

The artist did show up at one point when I had the album as .mp3. After converting my files to flac I am unable to get the music to show in the library. Interestingly, this artist is also hard to find through Tidal, you have to search by album name.

First some pictures to show that it is within the folder targeted for Roon (cannot have … after the folder name within windows, but added the flac tag picture to show file tag)

FLAC Tag

Search within Roon with no results

Search within Roon and no results after removing …

Search within Roon by Album with no results

Search within Tidal with no results

Found in Tidal is searching by Album

Artist page in Tidal when entered through Album results

I have also enabled show hidden albums and looked at skipped files and do not see these tracks anywhere. I have also tried force rescan and library cleanup. Any help would be appreciated.

[Rugby (aka Daniel or Big Dan)]

The issue is the “…”.

From the Roon Faq on file/folder naming issues:

1. Any folder with a name starting with a period, for example /…and Justice For All/ or /.temp/

[Stephen_Cosgrove]

Thank you. That fixed it, removing the … on the folder allowed it to get picked up by Roon and still display correctly with the FLAC tag information.

I only read through the special characters portion and did not see the note you posted above in the next section below it.