Windows 10 / 64bit Version 1909 / Roon Build V 1.7 Build 710
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
USB Schiit Modius
USB Schiit Asgard 3 w/Dac
FiiO BTR5a
Description Of Issue
My Roon library is no longer includes my Qobuz albums in my library or bookmarks. Qobuz files play fine and songs are still listed in my playlists, but only local files show up in the Library and the Library Maintenance shows over 30,000 files in the Clean Up for deleted files
I had tried that yesterday w/o any change. I have just relaunched Roon and it appears everything has come back into my Library and is now there as expected. A quick glance of my Library Maintenance shows only 12 songs that have been deleted and my saved albums, tracks, etc… are all appearing as expected now.
Glad to know things are working as expected again but a little disconcerting to think the last 6 months I’ve spent building up and organizing a library could disappear so easily. I’ve taken a quick look through the log file from last night/this morning and it appears that I was getting a common failed to load trackid XXXXXXX: not found and around 2am this morning
12/22 01:59:17 Trace: [storage/streaming] [Qobuz] sync force=False
12/22 01:59:17 Debug: [easyhttp] [509] GET to https://www.qobuz.com/api.json/0.2/userLibrary/syncTracks?limit=1000&request_sig=05363f032662ff3f8f669f00d6c48d69&request_ts=1608623957&sync_token=216172782113794425 returned after 523 ms, status code: 200
12/22 01:59:19 Debug: [easyhttp] [510] GET to https://www.qobuz.com/api.json/0.2/userLibrary/syncTracks?limit=1000&request_sig=c5c1c2242818242396e1eb3f673f87e2&request_ts=1608623957&sync_token=0 returned after 1418 ms, status code: 200
12/22 01:59:19 Warn: [metadata/module] GetTrackLitesInternal, count: 1000
12/22 01:59:21 Debug: [easyhttp] [511] POST to https://metadata.roonlabs.net/1/tracks/translate?c=qobuz-us returned after 1742 ms, status code: 200
12/22 01:59:21 Warn: [metadata/module] GetTrackLitesInternal, count: 509
12/22 01:59:21 Debug: [easyhttp] [514] GET to https://metadata.roonlabs.net/1/albums/200:0:0078221821223/tracks?c=qobuz-us returned after 84 ms, status code: 200
12/22 01:59:21 Debug: [easyhttp] [515] GET to https://metadata.roonlabs.net/1/albums/200:0:0827969423929/tracks?c=qobuz-us returned after 86 ms, status code: 200
12/22 01:59:21 Debug: [easyhttp] [516] GET to https://metadata.roonlabs.net/1/albums/200:0:0888880287779/tracks?c=qobuz-us returned after 96 ms, status code: 200
12/22 01:59:21 Trace: [storage/streaming] [Qobuz] Scan reported 13 items discovered
12/22 01:59:21 Trace: [storage/streaming] [Qobuz] Scan reported 10 items discovered
12/22 01:59:21 Trace: [storage/streaming] [Qobuz] Scan reported 10 items discovered
12/22 01:59:21 Debug: [music/storage] undeleting deleted track with the same file key
12/22 01:59:21 Debug: [music/storage] importing file 202:0:13736 from Qobuz Storage Library
12/22 01:59:21 Debug: [music/storage] undeleting deleted track with the same file key
12/22 01:59:21 Debug: [music/storage] importing file 202:0:13737 from Qobuz Storage Library
12/22 01:59:21 Debug: [music/storage] undeleting deleted track with the same file key
12/22 01:59:21 Debug: [music/storage] importing file 202:0:13738 from Qobuz Storage Library
…etc
Since checking this morning everything seems to be back to normal. All in all I’d say it was an issue that lasted 2 days.
