Albums cover images are not displayed

Hello, one of my controllers does not display the albums cover images. It’s an Android tablet. There is no such problem with other controllers. I’m using Roon for streaming tidal only.
Any suggestions?

Hi @David_Gilboa,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Did this device display images previously or has it never worked?

Roon version 1.7
Core OS windows 10
Desktop connected by wire to router.
Tablet - Dragon touch k10 android 8.1.0 WiFi connected.
MBL N31 Roon ready DAC Streamer.
On the first week it was ok and then images just disappeared.
I have tried to uninstall Roon from tablet and re install it again but the problem still exists.

My iPhone is connected the same way to the network and there is no such problem.
Also there is no such problem on the desktop/core, only when I use the tablet.

Hi @David_Gilboa,

If you go to Settings > Setup and choose Clear Image Cache from the Android remote does this help at all?

If not, can you also try increasing the Memory for Photos/Artwork option?

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