· In the last 2 or so days, I believe since your most recent update, my albums don't sort by the date they were loaded and the album covers seem to have been screwed up. I installed the backup before it began to happen and then the one before that, to no avail. Restarting the server software did not resolve the issue.
Tell us about your home network
· Router is Vodafone supplied. Music is stored on a Synology server, RoonOS on a NUC. I have Linksys switch and an ASUS router configured as a swithc to povide better quality Wifi to my high end Auralic stack. The mixed up display occurs on both my Mac and my iPhone. Music is playing normally. It has been working for years.
Thank you for reaching out. I am sorry to hear that your album sorting and artwork have been scrambled since the recent update.
To help us pinpoint exactly what is causing this database behavior, could you please clarify a couple of details for us?
1. Local vs. Streaming Files You mentioned that your music is stored on a Synology NAS. Does this sorting and artwork issue affect only your local files on the NAS, or are you also seeing this happen with albums added from streaming services like TIDAL or Qobuz (if you use them)?
2. The Backup Restore Behavior I see that you wisely tried restoring two backups from before the issue started, but to no avail. When you perform these restores, does the library temporarily look correct and then actively become scrambled again? Or does the database load up completely corrupted immediately after the restore finishes?
Understanding whether the system is actively breaking the database after a fresh restore, or if the backups themselves are loading in a corrupted state, will tell us exactly where to look next.
We look forward to your reply so we can investigate this further.
The corruption appears to be present from the moment it is updated - ie, no initial correct state that I see.
Some additional info. Some files downloaded yesterday are sorting correctly.
As I scroll down, I see it is just a few albums that are showing at the top of the date sort that should not be there. Once I scroll past those, the files are as I would expect them to be.
I checked the folder for the Chaka Khan album that shows the wrong image, and the folder contains the correct image, not that of the Bach album next to it in the image I sent you.
I was thinking of running a full database rebuild but I thought I would wait for your input before doing that.
From a fresh Roon Server diagnostic report, we can see that there is a big metadata re-processing event underway. The logs from May 31 show Roon working through a queue of ~127,000+ tracks needing metadata updates, processing batches of 50–90 tracks every few seconds. This is consistent with a recent Roon update triggering a full metadata refresh across your entire library.
We also see a large “identification retry queue” is growing. Starting at 1,795 albums on May 31 and actively climbing, this means Roon has flagged a significant portion of your library for re-identification. This is almost certainly why you’re seeing mismatched artwork — Roon temporarily “unidentified” those albums during the re-processing cycle, and its internal image cache got out of sync. The Chaka Khan album showing the Bach artwork is a classic symptom of this.
All of this said, the logs show Roon is actively mid-process. The metadata queue was at 127,000+ tracks on May 31 and has been working down. If playback is normal and this started with an update, there’s a real chance it will resolve on its own once the identification retry queue clears.
A few additional thoughts:
If you navigate to Roon Settings > Library > Clean up Library - what do you see when this window pops up?
If you perform an image cache clear under the same Library settings, does that change any of the issue cover art?
If you navigate to Roon Settings > Library > Clean up Library - what do you see when this window pops up?
It shows the option to clean up 38 deleted files. The other 2 fields are 0. I cleaned this up recently and I think it may have been the first time that I have done this, so perhaps it is the source of what We are seeing.
If you perform an image cache clear under the same Library settings, does that change any of the issue cover art?
I don’t see where to do this.
