Albums 'unavailable' in roon, but they are available directly from TIDAL

Hi Guys,

I’ve merged these threads because it seems like the same issue and it’s easier to respond in one place.

Discrepancies between TIDAL and Roon/TIDAL can arise from the way the databases are updated (periodically rather than real time):

  • a rescan of the album may pull in fresh data as per this post:

https://community.roonlabs.com/t/unavailable-tidal-tracks/3867/19

  • clearing the Tidal cache may replace stale data:

https://community.roonlabs.com/t/how-do-i-clear-my-tidal-cache/4010

  • the Roon database may not have been updated properly. There are known issues here which are being worked on. Mike posted most recently about it here and there are some earlier posts in the thread below explaining the issue:

I’ll mark this thread for @jeremiah so he can let us know of any news or any other suggested workaround.

Thankyou all.