After update to Roon 1.8, 90 % of my tracks on all playlists have the message unavailable and for the tags, i lost 95 % of them. I move all my albums from a QNAP to an Apple Mac, after that, i restore a backup.
I restore a backup 3 times and i have the same problem.
When i add the same track on a playlist, there is no problem.
I show the clean library screen and i have 322423 tracks that can be deleted, what’s wrong ?
Can you help me please ?
Yes, the only change before and after is that i move all my flacs files from a Qnap to an Apple server and i have several Roon’s back-up of the Roon’s library on the Qnap but i don’t want to restore this back-up because i will lost all the changes on the Roon’s library in my Apple server.
I think the problem is that the files’s path on my playlists and tags are always set to my qnap path and not updated to my Apple server.
How i do to update all wrong paths ?
First, let’s take a look at an example from one of the playlists. In the iTunes XML file there should be a relative path listed for tracks. If the XML file moved along with the files, and the folder structure didn’t change, this path should still work. For one example file, is the path listed in the XML still accurate?
When this move happened, did you have both paths active in Roon at the same time at any point? As we note in our Help Center, it is important to remove the existing path before adding the new one.
It’s possible that the paths are correct but the migration process didn’t occur correctly, and if that is the case restoring a backup would be the best option.