Analysis Stuck at 8758/8759 While Adding New Files (ref#78D6P8)

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

Adding new files and analyzing is stuck at 8758/8759. Why?

Describe your network setup

Nucleus one

This is quite common, and i often solve it (it’s usually not a fault per se, just a glitch) by turning background analysis Off, let it rest for a few seconds and then set it back to 2 cores or whatever your choice is.
It is also solved by rebooting the server if you feel better about that (i don’t :slight_smile: ).

1 Like

It could also be that one of the files you recently added was not ripped properly or got corrupted during download. You may be able to re-import/download/rip the files to fix this? Or you could delete the files one by one to try to identify the problems one, then re-rip/download etc. that one file?

That being said I would try @Mikael_Ollars suggestions first.

Hi @Rob_Lewis1,
Thanks for writing in to let us know about this issue. Please try what @Mikael_Ollars and @bearFNF suggested. If you are still having issues after that let us know and we will activate diagnostics on your account to do a more thorough investigation.

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