Android 10 crashes when screen is turned off

Hi @noris,

it seems that this issued is still not solved. On my Android 10 Tablet (Lenovo Yoga) the App shows the same behaviour described by @Boris_Schaedler.

On my phone (Pixel 5 with Android 13) it works perfectly though.

Are you still in it? Or is there a known workaround?

Best regard,
Sven

Hi @Sven ,

Welcome to the forum! I have split your post into a new thread since the one you posted on was very outdated. Is there any change in behavior with a reinstall of the Roon app?

Please try the reinstall first, and then if no change, can you please reproduce the issue and let me know the exact local time + date of the next crash? I’ll enable some logging for your account. Thanks!

Hi @noris,

many thanks :slight_smile:

Is there any change in behavior with a reinstall of the Roon app?
No. I reinstalled it many times. No effect at all.

let me know the exact local time + date of the next crash
It happened right now, i.e. 26-Oct 2022 20:12 CEST. I can reproduce it whenever you want. It happens practically every time when the screen of the tablet was off for a few minutes.

Thanks for your support!

Best regards,
Sven

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Hi @Sven ,

Thanks for those timestamps and logs. I can confirm that we were able to check the logging for your Android device and I’m seeing some strange behavior in the logging here. I will bring this up with the team and get back to you once I have more details, thanks!

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