NUC with rock connected via lan 1Gbit, cable CAT 8 (RJ45)
Static IP: 192.168.1.10
SOtM SMS-200 Ultra:
IP static: 192.168.1.11
dns: 1.1.1.1
1Gbit
WiFi 2.4 and 5Ghz on router 802.1ac
Smartphone connected in 5Ghz
DHCP enable
DAC Luxman DA-06
connected by USB Audioquest Diamond USB ta-tb
Hi,
I use Roon Rock on intel nuc8i5beh,
I found an excessive slowness in online searches with Tidal and Qobuz already with Android 10. Today I updated my Samsung 20 plus and my girlfriend’s Samsung 20 to Android 11. The app rarely finds the Roon Core. Impossible to use it.
From client installation on Macbook Pro 10.15.7 no problem.
I try to clear cache and data 3 times, reboot phone, etc…
Not working… sometimes random, connect to server.
After some restart of s20 and rock, I found that if you set the IP of the Roon rock in the Roon app and try to restart Roon server software, the app finds the server. This evening during the various tests I set all static ip, I don’t understand where the problem was, but finally the searches on Qobuz and Tidal are fast. Before Roon ROCK I used Snake Oil OS on a slower notebook than the NUC and had never had a problem with searching. I finally hope I have solved it. However I believe that the Roon app has some problems with Android 11.
Is the MacBook also connected via WiFi like the remotes or is it connected via Ethernet?
It looks like you’re using a Technicolor router. In our Networking Guide we menton:
We’ve seen that some technicolor routers cause Roon to have difficulties communicating to networked endpoints. This can be resolved by adding exceptions for Roon and RAATServer to the router’s IPv6 firewall settings.
Can you give that a try and let us know if that helps?
hi, i still have problems. I have tried everything. Roon assistance is non-existent. There is currently no solution and I see that they have not bothered to fix the problem nor to ask me if I have solved it. If anyone finds out how to fix it thank him. It sucks at the moment.
@Lele same problem, updated android 11 ui 3.0. I managed to solve it by entering as ip 255.255.255.0
it’s just a little slow on startup. hopefully they resolve soon.
When the client times out you get a screen as below. Click on the help button and on the address field on the next screen type in the broadcast address of 255.255.255.255
It’s Christmas there are having a well deserved rest like the rest of us. They will reply when back to work.
I have a feeling that something’s blocking multicast packers on Samsung devices. It seems lots of Samsung users on Android 11 seem to have this issue. I’m on 11 but on Pixel 4 and don’t have a problem. I wonder if this is part of the battery saving procedure to reduce unwanted drain so I wonder if there is layer on top of Android that is disabling WiFi MulticastLock to block the packets being received.
No problem, it’s Christmas for everyone. It is not urgent. But my report was opened 20 days ago. I have disabled any power savings for Roon. If in doubt, have you contacted Samsung?
It doesn’t even get resolved by blocking by clearing the Roon app from memory and restarting it. The only way to fix is by restarting “Roon Server Software” from the web page.
Hi,
so I’ll get back to reporting.
I restarted my nucleus, then it works again for a short time. After that, I cannot access roon again.
With my tablet, which has android 7, it works fine. But when I try to access it several times with my Samsung with Android 11, my tablet suddenly no longer has access. If I stop accessing roon with the android 11 device, my tablet will work again after a short time. It seems like something is blocking access through Android 11.
With Windows 10 I can always access it without any problems.
The latest version is running on my nucleus. On Android too, but this is not the same, only 1.7 build 610. On windows 10 it is also the same version as on the nucleus.
At first I thought it was the hardware, reconnected everything, changed the wireless device, but the same problem.
I think it’s Android, especially version 11.
I hope this helps the support a bit with troubleshooting.
It is clear that the problem is the latest update of Android 11. Although the Samsung S20 even before the last update hesitated a few seconds before finding the server.
Let’s see when they will want to support us. At the moment no one from the assistance has ever contacted me via email. Asked to do some testing or sent some new test version. Zero!!! I have never seen such assistance in my life. Are 2 people doing everything? Do they have someone who does support? crazy and very disappointed
