Core Machine (Operating system/System info/Roon build number)
Small green comp i5 SonicTransporter v2.7
Roon 1.7 / 521.
Pixel 3, Android ver 10
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Netgear R7300.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue
Android app begins to load once tapped then disappears. Un/re installed and no Change. Complete unable to access app for use.
dylan
(Dylan Caudill)
March 8, 2020, 3:52am
3
Hi @Michael_Jones ,
Please see our latest update about this here:
Over the last week our team has continued to work on resolving issues impacting certain older GPUs. Roon is built on a custom UI engine and as we continue to push our graphical capabilities forward, older chipsets may struggle to keep up with the improvements in cases where their drivers are not performing properly.
We regularly test with a variety of devices new and old, but some of the recent issues affected devices roughly a decade old, or devices only used by a small fraction of our custome…
Phone is a year old. Not a legacy item.
1 Like
dylan
(Dylan Caudill)
March 10, 2020, 3:22pm
5
Hello,
We’ve released a new update, Roon 1.7 Build 528, which contains improvements that we believe will help with the issues you are experiencing here. Please see our release notes below:
Hi everyone!
We have a maintenance release going live, with a number of bug fixes and performance improvements.
As we continue to push Roon’s graphical capabilities forward, we’ve become aware of issues related to some older graphics chipsets. Over the last few weeks our team has acquired a number of older devices, which have allowed us to better understand how their drivers are misbehaving and work around these limitations.
Today’s release addresses a number of hardware releases, along with…
Thanks,
The Team At Roon Labs
system
(system)
Closed
March 10, 2021, 3:22pm
6
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