Is Roon Server running?
· Yes, Roon Server is turned on and running.
What do you see on your screen?
· "Waiting for your Roon Server"
What happens if you press the "Select a different Roon Server" button?
· I don't see Roon Server.
Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *Roon Optimized Core Kit* (ROCK)
Select any of the following components that are present in your local network setup
· None of the above
Describe the issue
My mobile device (android) cannot find my Roon Rock Core server, while my other non android devices can always see the Rock server (core) on my network.
All these devices are connected trough the same wifi local network.
On my Android mobile phone when i disconnect my wifi connection, and turn it back on it can see the core server most of the times without a problem.
Describe your network setup
Router/modem is sending DHCP adresses on the local network. the Rock server is using a wired connection using a netgear switch GS105Ev2 which is wired connected to the main router/modem.