Hi @Alex_Benson, sorry to hear you’re having issues. This feels as though it’s connected to this issue:
While it’s mostly Huawei devices there was a Samsung owner having the same issue. I suspect it’s something to do with a particular wireless device (in the phone) or a particular software implementation, also on the phone/tablet.
I’m moving the post to the Support category where it’ll be easier for them to find it and help you. Unfortunately I’m not support, just another user.