Annoying noise while playback on Fiio M15s Roon Ready device (ref#HA0EPU)

[priet (Me)]

What best describes your playback issue?

· I hear distortion or noise when I'm playing music

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue still occur with all Digital Signal Processing (DSP) disabled in MUSE?

· Removing DSP has no effect. I'm still having the same problem.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· I don't have a System Output available, but I'd like to keep troubleshooting

How is the affected Zone connected to your RoonServer machine?

· Network - WiFi

Which network audio protocol is the Zone using with Roon?

· RoonReady

Does the device show up at all in Roon Settings -> Audio?

· The Zone is listed under the wrong protocol

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

If the device has multiple output options, do the other options work as expected?

· Only one output type is affected while the other output type works as expected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

What are the make and model of the affected audio device(s) and the connection type?

· FiiO M15S

Describe the issue

very annoying noise while playing on fiio m15s which is Roon Ready btw

Describe your network setup

wifi 6e, mesh

[CrystalGipsy (Resisting the flow!)]

@priet

The Zone is listed under the wrong protocol

Just another user but what do you mean here.

Are sure you are you using the FiiO Roon App to enable Roon Ready and have this enabled in settings/Audio as the device and you are not using the local output of the Roon Android app this is the one that shows as this Phone if using the Roon app on the device ?

[Jazzfan_NJ (Listening to JAZZ since 1972!)]

On the FiiO M15S there is a pre-installed “Roon Ready” which is different from the “Roon Remote” app that is available in the FiiO store (the pre-installed “Applications” app). Make sure that both the Roon Ready and the Roon Remote are installed and that both apps are running.

Once the Roon Ready is running, enable the FiiO M15S zone/device under the “Audio” section of Roon’s settings. (see the screenshot below) Now open the Roon Remote on the FiiO M15S and select FiiO M15S as the audio zone. Do not enable any of the audio outputs for the FiiO M15S which show up under the Setting → Audio section of the Roon Remote app on the M15S.

If you follow all these steps and there is still noise during playback then the problem may be with the device itself and not Roon.

[daniel]

Hi @priet,
Thanks for writing in to let us know about this issue. Did running the Roon Ready and Roon Remote apps resolve your issue?

[priet (Me)]

yes it did!!! I wasn’t aware of the 2 apps workflow, now it works as expected.
tyvm for the quick support.