I ripped a new CD into my NAS yesterday, my friend’s new live jazz album that he produced himself. There is no online metadata, but I typed in the basic metadata when I ripped it using dbpoweramp. It was ripped as FLAC to the same directory as the rest of my library. Roon scanned the library automatically overnight and I got around to listening today. I searched for the artist and Roon found the artist and the album no problem. I listen to the first 7 tracks and at the end of 7th track the artist introduces the 8th, final and title track, but then silence - nothing. I look on the album track list but the track isn’t listed. I look in the Roon Queue, not there. I look in the NAS directory, the track is there and I can play it across the network with another player. I forced Roon to rescan, but no change. All 8 tracks were ripped at the same time in the same batch to the same destination with no errors, so there’s nothing special about this track. The track name is “The Seeker” so no weird characters in the title. Can anybody help Roon find the poor lost track?
I have 8700+ tracks in my library, been using Roon for almost a year. First time this has happened. Roon Core build 334, latest version.
Can you share a screenshot of the tags for that track so we can take a look at them? Are there any notable differences in the tags between that track and the tags on the other tracks?
Would you mind sharing the album that’s experiencing this behavior with us so we can take a deeper look?
Ideally, you can zip up the entire folder and send me private message containing a shared dropbox link. If you don’t have Dropbox or need another way to send the media, just let me know.
I am only registered to the forum 23 hours ago, I only have 5 posts, so apparently I can’t use PM yet. Even in my own Message dialog in my profile I can see the welcome PM from admin but there is no way to reply or to compose a new PM. Bummer.
Sorry, I can’t post the dropbox link publicly.
How many posts/days must elapse before I can send PM?
Apologies on the delayed response here! I tested this out myself and didn’t see the same behavior you saw when importing the track. In order to investigate further I have opened a ticket with our technical team for further analysis and investigation. As soon as I receive their feedback on what they find I’ll be sure to update you!
I had a chat with the team regarding their investigation. The team has also not been able to replicate this, and are not seeing any issues with the file tags. Did you have any luck with importing after re-ripping the album?
Reripping it with the same software on the same computer to the same directory made it work. Same checksum after rip.
But of course, Roon still has problems with it. Now I have two albums in Roon, both named the same album name and artist, even though the reripped track is in the same place as the old “corrupt” track which was deleted. The tag details were not changed for the rerip.
Why does Roon not see they are the same album when they are in the same directory and their tag says same artist and album name? This album is not in Roon mothership database because it is new.
How do I merge the new 8th track with the rest of the existing album?
Thank you
Rich
Even when files are removed, they are still “remembered” in the Roon database. When you re-imported these files, it recognized that you previously had the 7 track album in your library and so it configured it the same way.
In order to resolve you can select both versions of the album (long press or right click) and select Edit. Under Edit Albums you should see the option to Merge Albums. Select this and you should be good to go!
