Another Qobuz not syncing thread

CrystalGipsy · February 27, 2019, 9:18pm

Hi @support I seem to be another victim of albums not syncing when added to Qobuz favourites in the Qobuz app. I have resynced library since adding them and nothing appears. They are in my favourites in the Qobuz App and show up in my favourites in the Roon App Qobuz section but dont appear in my library,

Here you see in Qobuz section Two Rodrigo Y Gabriela Albums

But not here

Or If I search for them they do not appear in my library

xxx · February 27, 2019, 10:23pm

Absolutely the same problem as I have.

Thanks for reporting.

CrystalGipsy · February 27, 2019, 10:36pm

Your welcome. Qobuz integration not quite as stable as Tidal. Needs some work yet.

dylan · February 28, 2019, 3:15am

Hi @CrystalGipsy,

Thanks for reaching out! We are currently looking into syncing issues with Qobuz and will be sure to keep you updated here when new information is available.

Thanks!

CrystalGipsy · February 28, 2019, 8:05am

thanks Dylan

Kristof_Baute · March 2, 2019, 11:01am

I have the same problem.

dylan · March 14, 2019, 10:40pm

Hi everyone,

We’ve received word from Qobuz that they’ve rolled out an update that should resolve any syncing issues. Let us know how things are going now that this fix has been released.

Thanks!

CrystalGipsy · March 14, 2019, 10:44pm

Thanks for the update will let you know if have any other issues.

system · March 13, 2020, 10:45pm

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