Anthem STR Preamplifier: Producing audio artifacts under certain conditions (pops, white noise, and static)

Hi @asiano ---- Thank you for the report and sharing this feedback with us. The insight is very appreciated!

Moving forward, I saw that you had opened two different threads on the community site pertaining to the Anthem STR Preamplifier. Being as both reports are concerning the the same device I have went ahead and consolidated your posts here so we can address these behaviors you are currently experiencing with the STR.

To help aide in our evaluation may I very kindly ask you to please provide the following:

  • Please expand on the description of your setup using this link as a guide.

  • Please provide screenshot of…

    • The playback settings you are using in Roon via the “device setup” window when you notice these audio artifacts (i.e pops and white noise/static)
    • The playback settings being used on the MR via sonicorbiter.com
    • The signal path leaving Roon when the errors occur.

-Eric