Antipodes EX - Roon2.0 build1133 - flickering UX + Slow to no responsiveness

Support
1

Roon 2.0 / build 1133
Antipodes EX
Network Cable

After update to 1133 Roon us unusable. It looses connection permanently - flickering UX, slow to no responsiveness.

This was already the case with the update to 2.0 the case then it stabilised after a couple of days. Now again - 2days after installation no real improvement.

Really hard to understand why this happens and why Roon becomes so unreliable.

2

Have you restarted the Roon Server software in the Antipodes ams web panel GUI?
I find this cures most ills I ever encounter with my Antipodes servers.

3

Several times.
Even hard-restart.

4

Hi @martin_foerster
Are you still experiencing problems with your Roon on the EX or have you resolved your issues?

5

Hi.
I would not say that I have solved it.
Since the update 2.0 I experience also with the next update the same issue - after installation the screen flickers for 2-3 days.
Then suddenly it becomes stable.
I would not consider that as a great experience as during these 2-3 days the product is not usable.

6

A post was merged into an existing topic: I have the same problem

7

Hey @martin_foerster,

You have my sincerest apologies for the delayed response here, we’ve been dealing with a higher-than-usual volume following our release and we’re working as quickly as we can to get back to everyone.

As a next step, I’d like to see if refreshing your database allows your system to function properly. Please follow the steps below:

  • Make a Backup of your current RoonServer Database
  • Exit out of RoonServer
  • Navigate to your RoonServer’s Database Location
  • Find the folder that says “RoonServer”
  • Rename the “RoonServer” folder to “RoonServer_old”
  • Reinstall the RoonServer App from our Downloads Page to generate a new RoonServer folder
  • On the Roon Remotes, press “Use another Core” and connect to the new database

Let me know if you experience the same issues after the above :pray:

9

hi - thanks a lot.
really appreciated!
I installed 1143 and this seems to be more stable. I also do think that this is not the server but the clients causing the issues.

what did I do? just let the client open for 2-3 days. then it stabilised (not really a great approach but it did the job)…

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