Any time I select a playlist or album it just skips through all of the songs

Support
1

The only thing that changed between yesterday and today is that the core server had a windows 1809 update install. It happens on all my clients.

2

You might reboot the core and the endpoint you are playing to. Also be sure your core can still see the storage - for example recent windows updates kill the ability to see some smb shares.

4

Hello @John_Powell1,

Did the Windows Update by any chance revert your Firewall Settings? I would double check to make sure that Roon is still listed as an exception and possibly re-add it as well. Does this behavior occur with both TIDAL and Local content or just one and not the other?

Thanks,
Noris

5

I restarted the core and endpoints. I restarted the NAS. I opened up the firewall all to no avail.

I woke up this morning and it is working. Thanks for the advice!

1 Like
6

Glad to hear that it’s working again @John_Powell1! It may have been something environmental but I will be leaving this thread open for the time being just in case it occurs again and if it does, do let me know here.

Thanks,
Noris

7

Thanks Noris,
It is doing it again. I rebooted everything to no avail. JRiver on the same machine pointing to the same source works fine. I’m out of ideas.

8

Thanks for letting me know @John_Powell1.

Ok, lets try something else here. Please note the exact local time in your country (ex 5:18PM) that you notice this behavior occur again and post that time here. I can then enable diagnostics mode for you account and take a look around that timestamp to see if there are any issues with your Roon account.

Thanks,
Noris

9

Read through this thread. I may have mistakenly thought this issue was confined to Linux implementations.

10

Try this:

Turning on DSP with everything disabled except the Headroom adjustment and set that to anything but 0 (-0.1db) the problem is resolved and you still get bit perfect playback. This adds another layer of the Roon engine that somehow resolves the XMOS to Roon issue.

Good luck!!

1 Like
11

It failed again at 6:18 AM EST

12

And this morning (monday) at 7:51 it is working.

13

Hello @John_Powell1,

Can you please let me know the model/manufacturer of your DAC? The XMOS issue that Vincent linked should only be applicable if you’re running Linux, I see that you’re running Windows. Does this issue still occur if you make use of WASAPI drivers instead of ASIO?

Thanks,
Noris

14

Roon core is running on a standalone machine running Windows 10 Pro Version 1809.
Connected to the core is a Gustard u12 ASIO that connects via toslink to a Cambridge Audio DacMagic Plus and a Marantaz NA7004. It also has an Emotiva Little Ego for local audio.
I then have two Raspberry Pis with XtremPro X1 Dacs and one Raspberry Pi with a HiFiBerry Digi+ Pro. Lastly I have my desktop machine that is running Windows 10 Pro Version 1809 and connected to that is a Topping D10 Dac.

So XMOS is in the equation, but as you noted I am not on linux.

I never had a problem until the core updated windows and rebooted. If it fails again, I can try changing ASIO to WASAPI, but quite frankly I’m thinking of just going back to JRiver.

15

@John_Powell1,

Thanks for letting me know that info. I can confirm that our diagnostics servers have received your logs and I have started a case for you with our QA team who will take a closer look at this issue. I will let you know QA’s feedback once this case reaches their queue but please do let me know if the issue re-occurs when using WASAPI drivers.

Thanks,
Noris

16

Update: It started doing it again (after 1.6 update). Changing ASIO to WASAPI worked.