App crashes on iPhone

Roon Core Machine

RS9 Music Server

Networking Gear & Setup Details

Arris Surfboard / ASUS AX6000

Connected Audio Devices

Ethernet connection to Ayon S-10 II Signature

Number of Tracks in Library

15,000

Description of Issue

The app crashes every 10-15 seconds when I try to use it on my iPhone. Seems like there’s a big bug in the current version

Remove and reinstall for a first try at troubleshooting

2 Likes

Hey @Mark_Monroe,

Sorry to hear about your remote troubles. In checking your system diagnostics it appears that you were able to get that cleared up. Can you please update us on your current status? If you’re still having trouble and need help we’re happy to lend a hand! Thanks!

Jamie @noris @jamie

This is 100% related to the apps memory management. I start at 57% available, launch Roon and browse for about 5 seconds and I’m at 99%. Close Roon or wait until it crashes and back to mid 60s.


I’m seeing something like this too…roon crashes but in the apps kill list it’s still there in the background. I get about 20-30 seconds after reopening it before the cycle repeats.

Rebooting the phone and uninstall roon app and reinstall doesn’t help.

Ipad app seems to be fine interestingly.

iPhone 12 max pro latest public iOS installed