Application Control policy blocking Fontagoo.dll in Roon (ref#TNJN1R)

Support
1

Hi! What’s not quite right with Roon?

· Roon is slow, freezing or won’t start

Roon is slow, freezing or won’t start

· Roon won’t start up at all

Tell us what's going on

· Could not load file or assembly
'C:\Users\leoni\AppData\Local\Roon\Application\207101683\F
ontagoo.dll'. An Application Control policy has blocked this
file. (0x800711C7)

Tell us about your home network

· dream machine

2

Hey @Leonid_Lozner,

Thanks for writing in! Our team is actively looking into this issue, but for now, we have a known workaround that should help:

  1. Remove the Roon app from your windows machine

  2. Temporarily turn off SmartApps,

  3. Download Roon again from our downloader here.

  4. Finally turn SmartApps back on"

You should be all set to go after the above. Thank you!