On the MacBook where you don’t want RoonServer running, configure it to not launch on startup and quit it:
Then uninstall and reinstall ARC. It should find only the remaining server. This is the only way to change ARC to a different server than the one it’s currently connected to.
Hello Suedkiez,
Thank you for the suggestions on disabling “open at startup” on the MacBook Pro 2020 and reloading the app on my iPhone. Unfortunately, that didn’t work, and ARC still identified only the MB 2020 instead of the MB 2011 that was open and running as the server. Further, I’ve removed the Roon app from the MB 2020 and powered it off while the MB 2011 was running, reloaded the ARC app on the iPhone and still had the same outcome.
The ARC app somehow remembers the MB 2020 despite removing the apps and reinstalling them on the iPhone and MB 2020. It seems to be a cookie problem or something similar causing the trouble, and not allowing the iPhone to be fully reset.
Apologies in advance, my job is in healthcare and IT is not my forté. Checking to see if the port forwarding is correct is definitely above my pay grade. Is there a straightforward way to check this?
In Roon go to Settings - Roon ARC and check the ip address and port number, then go into your router settings and see if the port forwarding agrees. I don’t know, but thought maybe the port number or ip address is no longer correct with your new Roon server.
I’ve run across this several times during experiments in which I’ve attempted to break Roon. I think the steps outlined in steps 1 and 2 below should do the job but as I recall the easiest and quickest solution to that particular issue was a quick reboot of a computer.
A few tips as well…
On your iPhone go to Settings > Privacy & Security > Local Network:
Ensure that the toggle switches for Roon as well as Roon ARC are currently set to on. If they are set to “on” then toggle them to the off position and then back to the on position in the hope that this will bring about a change.
Go to the Macbook which you’re attempting to connect Roon ARC to and follow the methodology used above. (Only the Roon app will be listed)
System Settings > Privacy & Security > Local Network
Step 1:
Insure that the Macbook which you wish to connect to has Roon Server up and running “and that it is currently running on the same WiFi network. Ideally if you’re in an environment having multiple networks set all other networks to be forgotten in your WiFi settings save for 1 preferably a 5GHz band network. This should help you avoid dropped connections as your MacBook performs periodic searches for a stronger signal from an access point.
Step 2:
Quit Roon ARC on your phone
Turn off WiFi
Turn on Airplane mode
Open Roon ARC (let it search for a moment then close) [Just my personal observational flush]
Turn your WiFi and cellular back on and attempt to connect to your new MacBook if it’s still not visible select “Patrick O’Meara” in the image above and log out of your Roon account then back in.
@nz.spindoc The phone was on wifi in the first screenshot. I figured that it’s the home wifi and port forwarding shouldn’t matter in this scenario. But if it’s a different, non-home wifi it might still matter as per Jim_F.
Diagnostics indicate that you may have recently either migrated or reset your RoonServer database.
Whenever your restore RoonServer from a Backup, you will need to reinstall ARC to re-associate the ARC database with the new server location. This is an unfortunate consequence of database migration for which we’re actively exploring future fixes.
