ARC Can't Connect to Server

Support ARC: Port Forwarding Help
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I have the exact same diagnostic code. But I have not changed my internet provider. I have the problem since the last update of Roon …

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Hi @Arnold_Harringer,

We’ve split your post into a dedicated topic since ARC troubleshooting issues are specific to the internet provider and router settings of each user.

We’ll need to know the following to proceed:

  1. Who is your internet service provider?

  2. How many routers are in your network, and how have you connected RoonServer to the internet (what hardware is involved in the network path)?

Thanks!

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hmm, I got an update of the Roon software and now it is functioning again. I changed nothing in my equipment … I do not know if Unifi also got an update. So I do not know if the change that makes it functioning again comes from Roon or from Unifi …

Modem straight plugged into a Unifi Dream Machine. Necessary Roon ports opened in the modem and Port Forwarded in Unifi to the Roon Optimized Core Kit (Intel NUC12WSHi3)

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